COREcruitment Ltd in London seeks a hands-on Customer Experience Manager to own the performance of its venues, focusing on customer experience, commercial results, and operational efficiency. You will work from the central London office with regular site visits to venues, shaping the concept and extending it to future sites.
You will own the Arketa system, manage memberships, track KPIs, run initiatives to grow membership value, and lead communications with members, suppliers and contractors.
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Member Experience & Growth Manager employer: COREcruitment Ltd
Join a vibrant and growing hospitality group in the heart of London, where you will play a pivotal role in shaping the employee experience. With a strong focus on personal development and a supportive work culture led by an inspiring mentor, this position offers unique opportunities for growth and collaboration within a dynamic team. Enjoy the benefits of working in a fast-paced environment that values innovation and employee welfare, all while being part of a company with ambitious plans for the future.
