Wow! Stop the clock – this is a big one and such a cracking opportunity. This Head of Maintenance role goes above and beyond. This is NOT about holding the baby. This is about conducting the orchestra.
A rare, hands‑on leadership opportunity to own the full maintenance function for a fast‑growing UK residential platform across single-family and build‑to‑rent homes. This is a genuine build role: you’ll create the SOPs, systems, team and supply chain that set the standard for how homes are maintained as the business scales.
The opportunity
Brand-new Head of role reporting to the Head of Estates – you will design and own the maintenance function end-to-end.
Multi-product residential – single-family and BTR portfolio with real people living in the homes you manage.
Build from day one – review existing data and processes, then create the operating model, CMMS, asset platform, policies and KPIs.
Performance culture – a business built for long-term results, not comfort; values are “stay grounded, use your judgement, own it, play the long game”.
What you’ll own
Lead reactive and planned maintenance across the portfolio, hitting response times, quality standards and resident communication targets.
Develop deep knowledge of the existing estate and engage with all new handovers and acquisitions.
Compliance with building regulations and associated legislation; own safe, compliant ways of working with regional and on‑site teams.
Set clear objectives and KPIs for the function; ensure all works are properly documented, costed and auditable.
Lead technical diligence on new buildings (handover from development or acquisition) and partner design/development to embed technical and functional requirements in future projects.
Undertake a strategic, data‑led review of current maintenance needs; define and build the future operating model as the business grows.
Support in‑house vs outsourced decisions with clear thinking on cost, quality and operational reality. Ticketing systems etc.
Set clear expectations with contractors and suppliers; manage performance against them with clarity, not goodwill.
Hold contractors to
Head of Maintenance in Manchester employer: COREcruitment Ltd
Join a vibrant and growing hospitality group in the heart of London, where you will play a pivotal role in shaping the employee experience. With a strong focus on personal development and a supportive work culture led by an inspiring mentor, this position offers unique opportunities for growth and collaboration within a dynamic team. Enjoy the benefits of working in a fast-paced environment that values innovation and employee welfare, all while being part of a company with ambitious plans for the future.
