Technical Services Manager in London

This is a raare opportunity to join a world renowned multi-purpose event venue, operating one of the UK’s most advanced and high-profile sites. The venue hosts a diverse calendar of major events, welcoming millions of visitors each year. With a strong focus on safety, compliance, and exceptional visitor experience, the organisation invests heavily in its people, infrastructure, and long-term growth.

The Role

We are seeking an experienced Technical Manager to join the Stadium Operations team.

Reporting to the Head of Facilities, you will manage and oversee all technical maintenance operations across the venue campus. You will work closely with a multi-disciplined FM and event delivery team, ensuring both in-house specialist engineers and outsourced service providers deliver best-in-class standards, while all statutory and compliance requirements are met or exceeded.

Key Responsibilities

• Take overall ownership of all technical assets and critical systems, including maintenance, compliance, audits, testing, reporting, and record keeping
• Review and manage technical services alongside senior FM colleagues, including utilities, life safety, event systems, and compliance-critical infrastructure
• Lead scenario, shutdown, and emergency (“doomsday”) testing, ensuring systems comply with Safety Certificate requirements
• Coordinate, communicate, and sign-off PEAP & IST inspections, liaising with safety teams, local authorities, and senior stakeholders
• Ensure the venue campus is maintained and presented to the highest technical and operational standards
• Develop and deliver a structured technical audit programme; manage internal and external audits with regulatory bodies and industry authorities
• Support remedial works and mitigations for identified non-conformances
• Assist in maintenance budget management, reporting, and purchase order authorisation, particularly for risk-critical assets
• Ensure safe systems of work and full compliance with all legislation; develop and roll out SOPs, RAMS, and scenario training across teams
• Line manage a specialist technical team, including authorised electricians, IST technicians, and pitch electromechanical engineers
• Hold AE and L8 Responsible Person (Deputy) duties and maintain competency, records, and sign-offs for all APs and in-house engineering staff

Skills & Experience

• Building Services qualification (City & Guilds / HNC or equivalent) with hands-on M&E engineering experience
• Experience operating at a senior technical level in a complex, high-risk environment
• Previous AE and Responsible Person duties
• Strong understanding of statutory and legislative compliance for large-scale venues
• Experience managing maintenance contracts and specialist engineering teams
• CAFM system experience
• Event management experience in stadium, arena, or similar high-footfall environment
• Health & Safety qualification (e.g., IOSH)