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- Tasks: Manage employee relations cases and provide expert guidance to leaders in hospitality.
- Company: Dynamic multi-site hospitality business with a strong UK presence.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Why this job: Make a real impact by supporting managers and improving employee relations across multiple sites.
- Qualifications: Experience in employee relations, strong knowledge of UK employment law, and CIPD Level 5 or above.
- Other info: Fast-paced environment with opportunities to coach and develop management skills.
The predicted salary is between 36000 - 60000 £ per year.
A dynamic, fast-paced multi-site hospitality business with a strong presence across the UK. Employee Relations (ER) Specialist to join our People team, based in London and supporting managers across multiple retail locations. This is a hands-on role where you will act as a trusted advisor to leaders, providing expert guidance on all aspects of employee relations in a commercial hospitality environment.
Key Responsibilities:
- Manage a full range of ER cases including disciplinaries, grievances, performance management, absence, and investigations.
- Provide clear, pragmatic advice to line managers in line with UK employment law and company policy.
- Support complex and high-risk cases through to resolution.
- Coach and upskill managers to improve confidence and capability in ER matters.
- Ensure consistent and fair application of policies across all sites.
- Identify trends and risks, providing recommendations to reduce ER issues.
- Support change initiatives, including restructures and TUPE where required.
Experience:
- Proven experience in an ER focused role, ideally within retail, hospitality, or another fast-paced, multi-site environment.
- Strong working knowledge of UK employment law.
- Confident advising and influencing stakeholders at all levels.
- Able to manage high case volumes while maintaining quality and attention to detail.
- Pragmatic, commercially minded, and solutions-focused.
- CIPD qualification (Level 5 or above) essential.
Relationship Manager (Contract) in London employer: COREcruitment Ltd
Contact Detail:
COREcruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager (Contract) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Relationship Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of UK employment law and common ER scenarios. We recommend practising with a friend or using mock interview tools to get comfortable discussing your experience and how it relates to the role.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, be ready to share examples of how you've successfully managed complex ER cases in the past. This will demonstrate your capability and confidence in handling high-pressure situations.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Relationship Manager (Contract) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Relationship Manager. Highlight your experience in employee relations, especially in fast-paced environments like hospitality. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed ER cases and supported managers in the past.
Showcase Your Knowledge of UK Employment Law: Since this role requires a strong understanding of UK employment law, make sure to mention any relevant qualifications or experiences. We love seeing candidates who are up-to-date and knowledgeable about the legal landscape!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at COREcruitment Ltd
✨Know Your Employment Law
Brush up on UK employment law, especially as it relates to employee relations. Be ready to discuss how you’ve applied this knowledge in past roles, and think of examples where your advice made a real difference.
✨Showcase Your Coaching Skills
Prepare to talk about your experience in coaching and upskilling managers. Think of specific instances where you’ve helped someone improve their confidence in handling ER matters, and be ready to share those success stories.
✨Demonstrate Your Problem-Solving Ability
Be prepared to discuss complex ER cases you've managed. Highlight your approach to resolving issues and how you identified trends or risks, providing practical solutions that benefited the business.
✨Engage with the Company Culture
Research the company’s values and culture. During the interview, relate your answers back to how you can contribute to their dynamic, fast-paced environment, showing that you’re not just a fit for the role but also for the team.