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- Tasks: Lead daily operations in a luxury wellness venue and enhance guest experiences.
- Company: High-end luxury wellness venue in central London.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Join a premium brand and make a real impact on wellness and lifestyle programmes.
- Qualifications: 3+ years in leadership within luxury wellness or spa environments.
- Other info: Engaging role with a focus on team development and guest satisfaction.
The predicted salary is between 60000 - 84000 £ per year.
My client has a great new role in a high-end luxury wellness venue based in central London offering a range of facilities including pools, treatment rooms, sauna and much more.
The Director of Wellness role will involve membership, reception, facilities and spa responsibilities.
Key Responsibilities- Oversee daily operations across reception, therapies, membership, gym, pool, food & beverage, promotions, and changing rooms.
- Drive membership performance and monitor monthly results to maximise revenue.
- Maintain and develop therapy offerings aligned with the brand’s premium standards.
- Handle guest complaints efficiently and oversee all service procedures to maintain outstanding guest satisfaction.
- Assist in the procurement of operating supplies and equipment and contract third-party vendors for essential services.
- Monitor daily operational reports and make informed decisions to optimize performance.
- Ensure full compliance with all operating controls, policies, procedures, and service standards.
- Deliver staff training focused on upselling memberships and ancillary services.
- Safeguard operational quality, health and safety, and regulatory compliance across all areas.
- Plan and enhance wellness, fitness, and lifestyle programmes, including retreats and special initiatives.
- Ensure facilities are maintained to the highest standards of cleanliness, safety, and presentation.
- Minimum 3 years in a leadership role within luxury wellness, spa, or leisure environments.
- Strong background in health, fitness, and wellness operations.
- Demonstrated ability to lead, motivate and develop team members.
- Excellent communication and interpersonal skills with an engaging, motivational style.
- Fluent in English with strong administrative and organisational ability.
- High personal standards, attention to detail, and professional presentation.
For further information or a confidential discussion, contact david@corecruitment.com or call 02077902666.
Director of Wellness in London employer: COREcruitment Ltd
Contact Detail:
COREcruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Wellness in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the wellness industry and let them know you're on the hunt for a Director of Wellness role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Show up at industry events or wellness expos. These are perfect places to meet potential employers and showcase your passion for luxury wellness. Plus, it’s a great way to learn about the latest trends and make valuable contacts.
✨Tip Number 3
Don’t underestimate the power of social media! Follow companies you’re interested in, engage with their posts, and share your insights on wellness topics. This can help you get noticed and position yourself as a thought leader in the field.
✨Tip Number 4
Apply directly through our website! We’ve got some fantastic opportunities waiting for you, and applying directly shows your enthusiasm and commitment. Plus, it makes it easier for us to spot your application and get in touch!
We think you need these skills to ace Director of Wellness in London
Some tips for your application 🫡
Show Your Passion for Wellness: When writing your application, let your enthusiasm for wellness shine through! We want to see how your experience aligns with our premium standards and how you can contribute to creating an exceptional environment for our members.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Director of Wellness role. Highlight relevant experiences in luxury wellness and leadership that match the job description. We love seeing candidates who take the time to connect their skills to what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that showcases your qualifications without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at this fantastic luxury wellness venue in London.
How to prepare for a job interview at COREcruitment Ltd
✨Know Your Wellness Stuff
Make sure you brush up on the latest trends in luxury wellness and spa operations. Familiarise yourself with the specific services offered by the venue and be ready to discuss how you can enhance their offerings.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Think about times when you motivated staff or improved performance, as this will resonate well with the interviewers looking for a strong leader.
✨Understand the Business Metrics
Be ready to talk numbers! Know how to drive membership performance and discuss strategies you've used to maximise revenue in past positions. This shows you understand the business side of wellness operations.
✨Engage with Guest Experience
Think about how you would handle guest complaints and ensure satisfaction. Prepare scenarios where you’ve turned a negative experience into a positive one, as this is crucial for maintaining the brand’s premium standards.
