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- Tasks: Lead and manage housekeeping operations in a luxury hotel, ensuring high standards and guest satisfaction.
- Company: Join a prestigious luxury hotel in Hampshire known for its exceptional service and guest experiences.
- Benefits: Enjoy a competitive salary, opportunities for growth, and a dynamic work environment.
- Why this job: Be part of a passionate team that values excellence and creativity in hospitality.
- Qualifications: Experience in luxury hotel management, strong leadership skills, and a keen eye for detail required.
- Other info: Ideal for motivated individuals who thrive in fast-paced environments and love making guests feel special.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Executive Housekeeper to join this successful luxury property in Hampshire. You will be responsible for providing both strategic and hands-on leadership in directing the housekeeping operations to ensure the department achieves its goals and effectively contributes to the guest experience whilst maintaining high standards.
MAIN DUTIES:
- Leadership and management of a team, ensuring effective payroll control
- Manage and oversee various departmental projects that can include refurbishment, SOPs review and other performance and service improvements
- Ensure all safety rules, emergency procedures and fire prevention regulations are strictly enforced in line with the standards to ensure guests and colleagues' safety.
- Responsible for the department budget and forecast and ensuring cost control throughout the division
- Liaise with Executive Management and other departments to monitor service quality, plan unique guest experiences, ensure SOPs and method of working are constantly improved in order to maximise guest and team satisfaction.
IDEAL REQUIREMENTS:
- Previous experience as a manager/executive level within a luxury hotel
- Superb attention to details and understanding of a luxury brand
- Strong leadership and motivational skills which are capable of nurturing, developing and inspiring teams
- Highly driven and motivated individual and be an expert in your field
- Exceptional organisation skills
- Excellent customer service skills for guest interaction
- The ability to work well under pressure and in a busy environment
- Approachable, friendly and understanding of the daily needs of a busy housekeeping team
- Ability to multitask, prioritise and vision for the property
Executive Housekeeper employer: COREcruitment Ltd
Contact Detail:
COREcruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Housekeeper
✨Tip Number 1
Network with professionals in the luxury hotel industry. Attend hospitality events or join relevant online forums to connect with current Executive Housekeepers or hotel managers. This can provide you with insider knowledge and potentially lead to referrals.
✨Tip Number 2
Research the specific luxury hotel you're applying to. Understand their brand values, guest experience standards, and any recent news or developments. Tailoring your approach to align with their ethos can make a strong impression during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready with examples that showcase your ability to inspire and develop staff, as this is crucial for the Executive Housekeeper role.
✨Tip Number 4
Demonstrate your understanding of budget management and cost control in previous roles. Be prepared to discuss specific strategies you've implemented to maintain high standards while managing expenses, as this will be key in the interview process.
We think you need these skills to ace Executive Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience in luxury hotels, focusing on leadership roles and specific achievements that demonstrate your ability to manage a housekeeping team effectively.
Craft a Compelling Cover Letter: In your cover letter, emphasise your understanding of luxury brand standards and how your leadership style aligns with the goals of the hotel. Share specific examples of how you've improved service quality or guest experiences in past roles.
Highlight Relevant Skills: Clearly outline your organisational skills, attention to detail, and customer service abilities. Use bullet points to make these stand out, ensuring they match the requirements listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for the role of Executive Housekeeper.
How to prepare for a job interview at COREcruitment Ltd
✨Showcase Your Leadership Skills
As an Executive Housekeeper, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated and developed your staff to achieve high standards.
✨Understand Luxury Standards
Familiarise yourself with the expectations of a luxury hotel environment. Be ready to discuss how you ensure attention to detail and maintain the brand's standards in housekeeping operations, as this will be crucial for the role.
✨Discuss Budget Management
Since you'll be responsible for the department budget, come prepared to talk about your experience with financial management. Highlight any strategies you've implemented for cost control and how they positively impacted previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills under pressure. Think of specific situations where you had to handle emergencies or improve service quality, and be ready to explain your thought process and actions.
