COREcruitment Ltd is seeking a Head of Customer Service to lead customer-facing administration, helpdesk and scheduling across multi-site operations. The role focuses on delivering exceptional customer experience, efficient processing of requests and continuous improvement across all customer service functions.
The ideal candidate will lead multiple teams, establish KPIs, manage performance, and drive a customer-centric culture while ensuring smooth scheduling, invoicing, and proactive
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Director of Customer Service & Experience in England employer: COREcruitment Ltd
Join a vibrant and growing hospitality group in the heart of London, where you will play a pivotal role in shaping the employee experience. With a strong focus on personal development and a supportive work culture led by an inspiring mentor, this position offers unique opportunities for growth and collaboration within a dynamic team. Enjoy the benefits of working in a fast-paced environment that values innovation and employee welfare, all while being part of a company with ambitious plans for the future.
