Director of Operations

Director of Operations

London Full-Time 105000 - 175000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations and ensure excellence across multiple hotel properties.
  • Company: Join a modern, design-led hospitality group with exciting growth opportunities.
  • Benefits: Enjoy a competitive salary and the chance to shape a dynamic team.
  • Why this job: Be part of a fast-paced environment focused on high-quality guest experiences.
  • Qualifications: 8+ years in hospitality operations with strong leadership and SOP development skills.
  • Other info: This role is perfect for those who thrive under pressure and love teamwork.

The predicted salary is between 105000 - 175000 £ per year.

Operations Director – Bar & Food Operations

Central London

A senior leadership role within a fast‐growing hospitality business with clear expansion plans for 2026 and 2027. Currently operating three sites, with multiple new openings in the pipeline.

This is a key hire for the business and will suit someone who enjoys complexity, pace and scale, with a strong focus on bar‐led revenue.

The role

Overall responsibility for three existing sites plus upcoming new openings

Launching new concepts and embedding consistent operational standards

Full accountability across operations, people and financial performance

Reporting directly into the Managing Director and a highly involved Founder

Working closely with people and marketing teams to build a people‐first culture and drive revenue

Leading recruitment, training and development across large, multi‐disciplinary teams

Managing multiple stakeholders and third‐party partners

Strong focus on bar performance, wet‐led revenue and commercial optimisation

Operating within a complex financial model with multiple moving parts

The ideal background

Proven experience in multi‐site hospitality operations at senior level

Strong new opening experience is essential

Comfortable managing large teams at scale

Wet‐led background with a solid understanding of food operations

Commercially strong with confidence around P&L and financial models

Good understanding of hospitality tech and operational systems

Strong knowledge of the London market

Experience in founder‐led or entrepreneurial environments is an advantage

A senior role with genuine influence, autonomy and long‐term growth potential.

Sound like the right new gig for the new year? Get in touch – kate@corecruitment.com

Seniority levelNot Applicable

Employment typeFull‐time

Job functionManagement

IndustriesHospitality and Restaurants

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Director of Operations employer: COREcruitment Ltd

Join a dynamic and innovative hotel group in London, where your leadership will shape the future of modern hospitality. We offer a collaborative work culture that values creativity and operational excellence, alongside competitive salaries and opportunities for professional growth. With a focus on employee development and a commitment to delivering exceptional guest experiences, this is an ideal environment for those looking to make a meaningful impact in the hospitality industry.
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Contact Detail:

COREcruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Director of Operations

Tip Number 1

Network within the hospitality industry to connect with professionals who can provide insights about the role. Attend industry events or join relevant online forums to engage with others in operations management.

Tip Number 2

Research the latest trends in hotel operations and service delivery. Being knowledgeable about current best practices will help you stand out during interviews and demonstrate your commitment to operational excellence.

Tip Number 3

Prepare to discuss specific examples of how you've successfully implemented standard operating procedures in previous roles. Highlighting your experience in developing SOPs will show that you have the skills needed for this position.

Tip Number 4

Familiarise yourself with property and facilities management systems commonly used in the industry. Being able to speak confidently about these tools will demonstrate your readiness to take on the responsibilities of the role.

We think you need these skills to ace Director of Operations

Leadership Skills
Operational Management
Standard Operating Procedures (SOP) Development
Performance Management
Training and Onboarding
Budget Management
Asset Management
Maintenance Planning
Supplier Coordination
Project Management
Service Delivery Improvement
Cost Control
Property Management Systems
Attention to Detail
Ability to Work Under Pressure

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in operations management within the hospitality sector. Emphasise your leadership skills and any specific achievements that demonstrate your ability to oversee multiple properties.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of operational excellence. Mention specific examples of how you've successfully implemented standard operating procedures or improved service delivery in previous roles.

Highlight Relevant Experience: In your application, focus on your 8+ years of experience managing operations across hotel sites. Detail your familiarity with maintenance cycles, asset management, and your ability to work with capex budgets, as these are crucial for the role.

Showcase Leadership Skills: Demonstrate your leadership capabilities by providing examples of how you've built high-performing teams. Discuss your approach to training and performance management, as well as how you handle pressure in fast-paced environments.

How to prepare for a job interview at COREcruitment Ltd

Showcase Your Leadership Experience

As a Director of Operations, strong leadership skills are crucial. Be prepared to discuss specific examples of how you've built and managed high-performing teams in previous roles. Highlight your ability to inspire and motivate others.

Demonstrate Your Operational Expertise

Familiarise yourself with the key operational challenges faced by hospitality groups. Be ready to talk about your experience with standard operating procedures (SOPs) and how you've successfully implemented them to improve service delivery and efficiency.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities in real-world situations. Think of scenarios where you've had to manage maintenance issues, coordinate with suppliers, or handle budget constraints, and be ready to explain your approach.

Express Your Passion for Hospitality

Convey your enthusiasm for the hospitality industry and your commitment to delivering exceptional guest experiences. Share any personal anecdotes or insights that reflect your passion and understanding of what makes a hotel successful.

Director of Operations
COREcruitment Ltd
Location: London
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