Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead CRM strategies to boost customer engagement and retention.
- Company: Join a dynamic team in London focused on enhancing customer experiences.
- Benefits: Enjoy a hybrid work model, competitive salary, and performance bonuses.
- Why this job: Be a key player in shaping customer journeys and driving impactful campaigns.
- Qualifications: Strategic thinkers with experience in CRM and marketing automation tools are welcome.
- Other info: This role offers mentorship opportunities and cross-department collaboration.
The predicted salary is between 30000 - 70000 £ per year.
Job Description Job Title: CRM Manager Location: London, Hybrid (3 days in office) Salary: Up to £50,000 per year, with performance-based bonuses and growth opportunities As the CRM Manager, you will take ownership of customer relationship management efforts. This senior position requires a strategic thinker capable of developing, executing, and optimising CRM strategies to enhance customer engagement, retention, and revenue. You will lead key initiatives, mentor team members, and work collaboratively across departments to elevate the overall customer experience. Key Responsibilities: • Develop and lead the CRM strategy to enhance customer engagement and lifetime value. • Oversee all CRM marketing activities, from planning to execution, ensuring alignment with company goals. • Design and deliver innovative campaigns and promotions that improve customer satisfaction and drive results. • Leverage Klaviyo (or similar marketing automation tools) to create and execute effective CRM campaigns. • Monitor, evaluate, and report on campaign performance, including KPIs like engagement rates, retention, revenue, and ROI. • Lead the development of customer journeys, ensuring seamless interactions across touchpoints. • Implement and optimize A/B testing methodologies to refine CRM approaches. …
CRM Manager employer: COREcruitment Ltd
Contact Detail:
COREcruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager
✨Tip Number 1
Familiarise yourself with Klaviyo or similar marketing automation tools. Since this role requires leveraging such platforms, having hands-on experience or knowledge will set you apart from other candidates.
✨Tip Number 2
Showcase your strategic thinking skills by preparing examples of successful CRM strategies you've developed in the past. Be ready to discuss how these strategies enhanced customer engagement and retention.
✨Tip Number 3
Highlight your ability to work collaboratively across departments. Prepare anecdotes that demonstrate your experience in leading cross-functional teams to achieve common goals, especially in enhancing customer experiences.
✨Tip Number 4
Be prepared to discuss your experience with A/B testing methodologies. Understanding how to implement and optimise these tests will show your analytical skills and commitment to refining CRM approaches.
We think you need these skills to ace CRM Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the CRM Manager position. Understand the key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to highlight relevant experience in customer relationship management, strategic thinking, and campaign execution. Use specific examples that demonstrate your ability to enhance customer engagement and retention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for CRM and your strategic approach to enhancing customer experiences. Mention any experience with tools like Klaviyo and how you have successfully led CRM initiatives in the past.
Highlight Key Metrics: In both your CV and cover letter, include quantifiable achievements related to CRM strategies you've implemented. For example, mention improvements in engagement rates, retention, or revenue as a result of your campaigns.
How to prepare for a job interview at COREcruitment Ltd
✨Show Your Strategic Thinking
As a CRM Manager, you'll need to demonstrate your ability to think strategically. Prepare examples of how you've developed and executed successful CRM strategies in the past, focusing on customer engagement and retention.
✨Familiarize Yourself with Klaviyo
Since the role involves leveraging Klaviyo or similar tools, make sure you understand its features and functionalities. Be ready to discuss how you've used marketing automation tools to create effective campaigns.
✨Highlight Your Leadership Skills
This position requires mentoring team members and leading initiatives. Share experiences where you've successfully led a team or project, emphasizing your leadership style and how you foster collaboration.
✨Prepare for Performance Metrics Discussion
Be prepared to discuss key performance indicators (KPIs) relevant to CRM, such as engagement rates and ROI. Have specific examples ready that showcase how you've monitored and improved these metrics in previous roles.
