At a Glance
- Tasks: Lead a vibrant indoor adventure playground, ensuring safety and fun for all guests.
- Company: Family-first indoor playground in Chester, focused on creating memorable experiences.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal growth.
- Other info: Join a fun-loving team dedicated to safety and enjoyment for families.
- Why this job: Make a real impact by leading a team and enhancing guest experiences every day.
- Qualifications: Strong leadership skills and a passion for customer service.
The predicted salary is between 34000 - 39000 £ per year.
- Venue Manager – “Indoor Adventure playground”
- Location Chester
I’m partnering with a fantastic family‑first indoor playground in the North West of England where fun meets safety.
Your mission?
Keep every guest safe and smiling while creating a warm, professional, and brilliantly run play hub.
You’ll lead, coach, and energise a high-performing team, set the bar high on operations, and drive the centre’s commercial success—hitting revenue targets, managing costs, and unlocking every opportunity to grow.
All of this sits on a rock-solid foundation of Health & Safety and safeguarding compliance, because when kids and families feel secure, the fun really starts.
Key Responsibilities
- Run the centre day-to-day, keeping cleanliness, safety, and customer service at an excellent standard.
- Be present on the floor as a hands‑on leader, coaching and developing the team to create a standout guest experience.
- Own opening and closing procedures, making sure the site is safe, secure, and ready for every session.
- Complete daily End of Day reports covering operations, any incidents, and key highlights or issues.
- Take full ownership of Health & Safety performance and ensure compliance with all legal and internal policies.
- Carry out and record all required daily, weekly, and monthly safety checks without fail.
- Log and manage all accidents, incidents, and safeguarding matters correctly and promptly.
- Manage the centre’s P&L: grow income, control spend and hit budgeted targets.
- Track departmental performance and spot opportunities to improve efficiency and results.
- Ensure bookings, payments, and customer records are handled accurately and consistently.
- Champion responsible fun and deliver outstanding service across every area of the centre.
- Handle customer queries, complaints, and escalations in a calm, professional, and solution‑focused way.
- Collect and act on customer feedback to continually raise service quality and satisfaction.
- #J-18808-Ljbffr
Venue Manager in Coalville employer: COREcruitment Ltd
Join a vibrant and growing hospitality group in the heart of London, where you will play a pivotal role in shaping the employee experience. With a strong focus on personal development and a supportive work culture led by an inspiring mentor, this position offers unique opportunities for growth and collaboration within a dynamic team. Enjoy the benefits of working in a fast-paced environment that values innovation and employee welfare, all while being part of a company with ambitious plans for the future.
StudySmarter Expert Advice🤫
We think this is how you could land Venue Manager in Coalville
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like COREcruitment Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to COREcruitment Ltd
Don't be shy about reaching out to COREcruitment Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Venue Manager in Coalville
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about COREcruitment Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at COREcruitment Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
