Client Relationship Lead - Facilities Management - National - £65k + package
We are seeking a commercially driven National Client Relationship Lead to take ownership of a major, multi-site corporate cleaning services contract.
This is a senior, client-facing role focused on relationship management, account growth and delivering added value, rather than day-to-day operational delivery.
You will act as the lead contact for a high-profile corporate client, building strong stakeholder relationships, identifying upselling opportunities and developing innovative solutions to improve service and commercial performance.
Key Responsibilities
- Own and develop the national client relationship, acting as the primary senior contact.
- Identify opportunities to upsell services, increase revenue and strengthen client retention.
- Build relationships with key stakeholders across the client's national portfolio.
- Monitor contract performance, analyse data and identify opportunities for improvement.
- Develop practical, commercially focused solutions that add value to the client.
- Maintain a visible presence across the UK.
About You
- Experience in cleaning services, facilities management or a related industry.
- A proven track record managing large corporate client relationships.
- Strong commercial acumen, with experience in account development and upselling.
- Analytical, detail-oriented and confident presenting solutions to senior stakeholders.
- A proactive, energetic approach with the ability to work autonomously and take full ownership of a client relationship.
- Willingness to travel regularly across the UK, including London.
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Client Relationship Lead employer: COREcruitment Ltd
Join a vibrant and growing hospitality group in the heart of London, where you will play a pivotal role in shaping the employee experience. With a strong focus on personal development and a supportive work culture led by an inspiring mentor, this position offers unique opportunities for growth and collaboration within a dynamic team. Enjoy the benefits of working in a fast-paced environment that values innovation and employee welfare, all while being part of a company with ambitious plans for the future.
