Service Excellence Manager – London | £45,000 + Bonus Are you a hands-on hospitality leader who loves creating exceptional guest experiences ? We’re working with an award-winning hospitality provider, and they’re looking for a Service Excellence Manager to lead one of their biggest clients front-of-house team. You’ll be responsible for setting the service standard, inspiring your team and making sure every guest interaction feels polished, personal and memorable. spotting opportunities to enhance the guest experience, introducing new ideas and finding creative ways to make an already high-performing operation even better. 45,000 + performance bonus ~ Monday–Friday ~⏰ 40 hours per week ~ Award-winning hospitality environment ~ The freedom and support to bring your ideas to life Leading from the front and setting the standard for exceptional service Coaching, developing and motivating the front-of-house team Building strong relationships across the business Identifying opportunities to improve and enhance the service Has leadership experience within hospitality, guest experience, luxury, workplace or another service-led environment Is genuinely passionate about delivering exceptional service
Senior Reservations Manager (Permanent) in City of London employer: COREcruitment Ltd
Join a vibrant and growing hospitality group in the heart of London, where you will play a pivotal role in shaping the employee experience. With a strong focus on personal development and a supportive work culture led by an inspiring mentor, this position offers unique opportunities for growth and collaboration within a dynamic team. Enjoy the benefits of working in a fast-paced environment that values innovation and employee welfare, all while being part of a company with ambitious plans for the future.
