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- Tasks: Manage reservations and guest enquiries for a premium cocktail bar group.
- Company: Join a fun, dynamic team in a rapidly expanding brand.
- Benefits: Up to £30,000 salary, bonus, hybrid working, and clear career development.
- Why this job: Be the first point of contact and enhance guest experiences in a fast-paced environment.
- Qualifications: Hospitality reservations experience and ability to handle high call volumes.
- Other info: Great opportunity for growth into events and a supportive team culture.
The predicted salary is between 24000 - 36000 £ per year.
A fantastic premium cocktail bar group in Central London is looking for a Reservations Assistant to join their growing head office team. This is a brilliant opportunity for someone who thrives in a fast-paced hospitality environment and is passionate about guest experience and operations. You’ll be the first point of contact for guest enquiries across a portfolio of busy, high-volume venues. We’re looking for someone who can confidently manage reservations for several sites, maintain excellent communication, and deliver a seamless booking experience.
Key Responsibilities:
- Managing high volumes of inbound reservations and guest enquiries
- Supporting multiple venues and working closely with on-site management teams
- Handling phone calls, emails, booking system updates and group enquiries
- Ensuring guests receive quick, friendly, accurate information
- Maintaining organised admin and reporting as needed
What We’re Looking For:
- Hospitality reservations experience is essential, ideally from bars, clubs, restaurants, or hotels
- Experience with multiple venues or large high-volume sites
- Comfortable dealing with high call traffic
- DesignMyNight experience is a bonus
If you are keen to discuss the details further, please apply today or send your CV to Kate B or call 0207 790 2666.
Reservations Assistant in City of London employer: COREcruitment Ltd
Contact Detail:
COREcruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Assistant in City of London
✨Tip Number 1
Get to know the company! Research their cocktail bar group and understand their vibe. This will help you tailor your approach and show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be the first point of contact for guest enquiries, being clear and friendly on the phone or via email is key. Role-play with a friend to get comfortable!
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed high volumes of reservations or enquiries in the past. This will demonstrate that you can handle the fast-paced environment they’re looking for.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team right from the start.
We think you need these skills to ace Reservations Assistant in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Reservations Assistant role. Highlight any hospitality reservations experience you have, especially if it’s from bars or restaurants, as this will catch our eye!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for guest experience and operations. Let us know why you’re excited about joining our dynamic team and how you can contribute to our success.
Show Off Your Communication Skills: Since you'll be the first point of contact for guest enquiries, it's crucial to demonstrate your excellent communication skills in your application. Use clear and friendly language to show us you can handle high call traffic with ease.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at COREcruitment Ltd
✨Know the Company Inside Out
Before your interview, make sure you research the cocktail bar group thoroughly. Understand their brand values, the venues they operate, and what sets them apart in the hospitality industry. This knowledge will help you demonstrate your passion for the role and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Reservations Assistant, excellent communication is key. During the interview, practice clear and confident communication. You might be asked to handle a mock guest enquiry, so be prepared to demonstrate how you would provide quick, friendly, and accurate information. This will highlight your ability to manage high call traffic effectively.
✨Highlight Your Organisational Skills
The role involves managing multiple reservations and maintaining organised admin. Be ready to discuss your experience with handling high volumes of bookings and how you keep everything in order. Share specific examples from your past roles where your organisational skills made a difference.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewer. Inquire about the team dynamics, the training process, or opportunities for career development within the company. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
