At a Glance
- Tasks: Lead HR across multiple hotels, driving engagement and fostering a positive culture.
- Company: Dynamic hotel group in London with a focus on hospitality excellence.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work environment.
- Other info: Join a passionate team dedicated to diversity, equity, and inclusion.
- Why this job: Make a real impact in the hospitality industry while developing your HR expertise.
- Qualifications: Proven HR experience in hospitality and strong knowledge of UK employment law.
The predicted salary is between 60000 - 60000 £ per year.
Location: London
Salary: £50,000 – £60,000 per annum (dependent on experience)
We are looking for an experienced and people-focused Cluster HR Manager to lead the HR function across a portfolio of 4–5 hotels in London. This is a fantastic opportunity for an HR professional with a strong hospitality background to make a real impact across multiple properties, working closely with General Managers and department heads to build a positive, high-performing culture.
You will be the go-to HR expert for each hotel in the cluster, balancing hands-on operational support with strategic people initiatives that drive engagement, retention, and service excellence.
Responsibilities:
- Act as the primary HR business partner for General Managers and Heads of Department across all hotels in the cluster
- Manage the full employee lifecycle: recruitment, onboarding, performance management, and offboarding
- Provide expert guidance on employee relations matters, including disciplinaries, grievances, and absence management
- Ensure compliance with UK employment law and internal HR policies across all sites
- Lead on recruitment strategy to attract and retain top talent in a competitive London hospitality market
- Support and coach line managers on people management best practice
- Drive employee engagement initiatives and help foster a positive workplace culture across the cluster
- Oversee HR administration, payroll liaison, and HRIS data accuracy for all properties
- Manage training and development plans, including compliance and mandatory training
- Support with workforce planning, budgeting, and headcount reporting
- Champion diversity, equity, and inclusion initiatives across the cluster
Requirements:
- Proven HR management experience within a multi-site or cluster hotel/hospitality environment
- Strong working knowledge of UK employment law and best practice
- CIPD Level 5 or above (or equivalent experience)
- Excellent interpersonal and communication skills, with the ability to build trusted relationships at all levels
- Confident handling complex employee relations cases independently
- Highly organised, with the ability to manage competing priorities across multiple sites
- A proactive, hands-on approach with a genuine passion for hospitality and people
Regional Human Resources Manager in City of London employer: COREcruitment Ltd
Join a vibrant and growing hospitality group in the heart of London, where you will play a pivotal role in shaping the employee experience. With a strong focus on personal development and a supportive work culture led by an inspiring mentor, this position offers unique opportunities for growth and collaboration within a dynamic team. Enjoy the benefits of working in a fast-paced environment that values innovation and employee welfare, all while being part of a company with ambitious plans for the future.
