Catering and Events Operations Manager

We are seeking a dynamic and highly organised Assistant Events and Catering Operations Manager to support the delivery of exceptional events and catering services across a multi-site, high-profile institution. This role is ideal for a hands-on leader with a strong events & hospitality background, looking to contribute to the strategic growth and daily excellence of a complex events and catering operation. You’ll work closely with a wide range of internal teams and oversee client management.

Benefits:

• Monday to Friday position!

• 25-day holiday + opportunity to purchase 10 more additional days

• Private medical

• Generous Pension schemes

About the role:

• Manage and motivate a team of front-of-house supervisors and agency staff across multiple sites.

• Ensure compliance with health, safety, food hygiene, and organisational policies.

• Support the planning and delivery of events and catering operations, ensuring exceptional service standards and client satisfaction.

• Assist in stock control, wastage monitoring, and portion management.

• Support budget management within areas of responsibility.

• Ensure adherence to procurement and financial procedures, including cost control and revenue maximisation.

• Analyse customer feedback to drive continuous service improvement.

• Liaise with internal departments including finance, marketing, kitchen teams, and building operations to ensure coordinated service delivery.

• Support on event day set up; AV/Catering/Room set up

About you:

• 2+ years in events and operational – ideally from high volume hotel setting

• Can do attitude!

• Ability to think on your feet

• Strong problem-solving skills