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- Tasks: Lead and manage regional cleaning operations to achieve performance and compliance targets.
- Company: A leading service provider in the commercial cleaning industry.
- Benefits: Competitive salary, career development opportunities, and a collaborative work environment.
- Why this job: Make a real impact by improving service delivery and client satisfaction.
- Qualifications: 3+ years in a senior operational role with strong people management skills.
- Other info: Dynamic role with opportunities for personal and professional growth.
The predicted salary is between 48000 - 72000 £ per year.
My client, a leading service provider is seeking a driven and experienced Operational professional to oversee a portfolio of commercial cleaning contracts within a fast paced, collaborative environment. This role is ideal for a hands on operational leader who is passionate about service excellence, people development, and continuous improvement.
Key Responsibilities
- Lead and manage regional cleaning operations to achieve contract performance, compliance, and KPI targets.
- Develop and implement operational strategies to improve service delivery, efficiency, and client satisfaction.
- Work closely with internal support teams to ensure seamless delivery and successful mobilisation of new contracts.
- Analyse performance data, audits, and trends to drive improvements and informed decision-making.
- Build strong relationships with clients, ensuring high levels of retention and satisfaction.
- Support, coach, and develop contract managers and site teams to maximise performance.
Key Requirements
- Minimum 3+ years' experience in a regional or senior operational role within commercial cleaning or facilities management.
- Strong people management skills with a track record of leading multi-site teams.
- Commercial awareness with experience managing budgets, performance metrics, and service delivery.
- Excellent organisational skills.
Regional Operations Director - Commercial Cleaning employer: COREcruitment International
Contact Detail:
COREcruitment International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Operations Director - Commercial Cleaning
✨Tip Number 1
Network like a pro! Reach out to your connections in the commercial cleaning industry and let them know you're on the hunt for a Regional Operations Director role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your operational strategies and people management skills. Be ready to share specific examples of how you've improved service delivery and client satisfaction in your previous roles. We want to see that passion for service excellence shine through!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and goals. Use our website to find roles that excite you, and tailor your approach to each one. Show them why you’re the perfect fit for their team!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role.
We think you need these skills to ace Regional Operations Director - Commercial Cleaning
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your operational leadership experience and any achievements in service excellence or people development.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about commercial cleaning and how you can contribute to our team. Share specific examples of how you've improved service delivery or client satisfaction in previous roles.
Showcase Your Data Skills: Since analysing performance data is key for this role, mention any relevant experience you have with data analysis. Talk about how you've used data to drive improvements and make informed decisions in past positions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at COREcruitment International
✨Know Your Operations Inside Out
Make sure you’re well-versed in the specifics of commercial cleaning operations. Brush up on key performance indicators (KPIs) and compliance standards relevant to the role. This will not only show your expertise but also demonstrate your commitment to service excellence.
✨Showcase Your People Skills
As a Regional Operations Director, you'll be leading multi-site teams. Prepare examples of how you've successfully coached and developed team members in the past. Highlighting your people management skills will resonate well with interviewers looking for a hands-on leader.
✨Be Data-Driven
Familiarise yourself with performance data analysis. Be ready to discuss how you've used data to drive improvements in previous roles. This shows that you can make informed decisions and are committed to continuous improvement, which is crucial for this position.
✨Build Relationships
Think about how you’ve built strong client relationships in the past. Prepare to share specific examples of how you ensured client satisfaction and retention. This will highlight your commercial awareness and ability to manage contracts effectively.
