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For Companies At a Glance
- Tasks: Be the friendly face for residents and guests, ensuring a 5-star experience.
- Company: Join a luxury property management company in central London, managing UHNW residential apartments.
- Benefits: Enjoy a competitive salary, tailored uniform, and career development opportunities.
- Why this job: Perfect for those who love hospitality and want to make a real impact in a luxury setting.
- Qualifications: Must have 3 years' experience in luxury service and a clean UK driving licence.
- Other info: Work 4 days on, 4 days off from 7pm to 7am.
I am on the lookout for a Night Concierge to join this Luxury Residential Apartment building in London. My client is looking for an experienced Concierge from a 5 Star background. As Concierge you will be the first point of contact for the residents, guests, and contractors so we are looking for someone with impeccable customer service skills.
Company benefits
- Competitive salary
- Development program with great career opportunities
- Tailored uniform provided
About the venue and company
- UHNW residential apartments
- Spa & gym
- Central London
- Luxury property management company
About the position
- Meet and greet the residents & guest on arrival
- Direct & coordinate contractors, post, deliveries, guest requests and bookings
- Assist the residents with travel arrangements and bookings
- Ensure that any maintenance issues are resolved and reported
- Act as an ambassador for the brand
- Provide a 5-star service
- 4 days on 4 days off / 7pm – 7am
- Must have a clean UK driving license
The successful candidate
- At least 3 years' previous experience in luxury apartments or hotels
- Must be well presented with flawless communication skills
- Strong knowledge of London and the local area
- Must have a clean UK driving license
- Fluent in English, both written and spoken
- Be willing to go the extra mile
If you are keen to discuss the details further, please apply today or send your CV to Ed at Corecruitment dot com.
Night Concierge - Luxury Apartments - London employer: COREcruitment International
Contact Detail:
COREcruitment International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Concierge - Luxury Apartments - London
✨Tip Number 1
Familiarise yourself with the luxury residential market in London. Understanding the expectations of high-net-worth individuals will help you tailor your approach during interviews and demonstrate your knowledge of the industry.
✨Tip Number 2
Network with professionals in the luxury hospitality sector. Attend events or join online forums where you can connect with current concierges or property managers, as they may provide insights or even referrals for the position.
✨Tip Number 3
Prepare to showcase your customer service skills through role-play scenarios. Be ready to discuss how you would handle specific situations that may arise in a luxury apartment setting, highlighting your problem-solving abilities.
✨Tip Number 4
Research the specific luxury apartment building and its amenities. Knowing details about the property will allow you to speak confidently about how you can enhance the resident experience and align with the brand's values.
We think you need these skills to ace Night Concierge - Luxury Apartments - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury apartments or hotels. Emphasise your customer service skills and any relevant roles that showcase your ability to meet and greet residents and guests.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for providing a 5-star service. Mention specific examples from your previous roles where you went the extra mile for customers, and how your background aligns with the requirements of the Night Concierge position.
Highlight Local Knowledge: Since strong knowledge of London and the local area is essential, include any relevant experiences or insights you have about the city. This could be anything from familiarity with transport links to popular local attractions.
Proofread Your Application: Before submitting your application, carefully proofread all documents. Ensure there are no spelling or grammatical errors, as flawless communication skills are crucial for this role.
How to prepare for a job interview at COREcruitment International
✨Showcase Your Customer Service Skills
As a Night Concierge, you'll be the first point of contact for residents and guests. Be prepared to share specific examples of how you've provided exceptional customer service in previous roles, especially in luxury settings.
✨Demonstrate Local Knowledge
Having a strong knowledge of London and its local area is crucial. Brush up on key locations, transport links, and popular attractions so you can confidently answer questions and assist residents with their needs.
✨Dress to Impress
Presentation matters in a luxury environment. Make sure to dress smartly for your interview, reflecting the high standards expected in a luxury residential setting. This will also show that you understand the importance of being well-presented.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various situations, such as dealing with difficult guests or managing multiple requests at once. Think through potential scenarios and how you would respond to demonstrate your problem-solving skills.
