Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead customer experience initiatives and enhance brand loyalty.
- Company: Fast-growing UK consumer brand redefining outdoor adventure.
- Benefits: Competitive salary, inclusive culture, and exciting growth opportunities.
- Why this job: Shape the future of customer experience in a market-leading company.
- Qualifications: Proven leadership skills and a passion for customer satisfaction.
- Other info: Join a dynamic team focused on innovation and exploration.
Location: Southampton (primarily office-based)
Do not wait to apply after reading this description a high application volume is expected for this opportunity.
Salary: Up to £100,000 + benefits
Sector: Consumer & D2C
Our client is a fast-growing, UK-based consumer brand that has redefined outdoor adventure.
Since its launch, the company has become a market leader in its category, known for innovative, high-quality products designed to make exploration simpler, smarter, and more accessible.
With an inclusive comm…
JBLK1_UKTJ
Head of Customer Experience employer: COREcruitment International
Contact Detail:
COREcruitment International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Customer Experience
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and values so you can show how you align with their mission. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Head of Customer Experience role. Highlight your relevant experience and how you can contribute to making outdoor adventures even more accessible for everyone.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to showcase your skills and experience directly to the hiring team. Plus, it shows you're serious about joining our awesome company.
We think you need these skills to ace Head of Customer Experience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Customer Experience role. Highlight any relevant achievements in customer service or experience management to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer experience and how you can contribute to our mission of redefining outdoor adventure.
Showcase Your Knowledge: Do a bit of homework on our brand and the outdoor adventure sector. Mention specific products or initiatives in your application to show us you’re genuinely interested in what we do.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at COREcruitment International
✨Know the Brand Inside Out
Before your interview, dive deep into the company's history, values, and product offerings. Understanding their mission to redefine outdoor adventure will help you align your answers with their vision and demonstrate your genuine interest in the role.
✨Showcase Your Customer-Centric Mindset
As the Head of Customer Experience, it's crucial to highlight your experience in enhancing customer journeys. Prepare specific examples of how you've successfully improved customer satisfaction or engagement in previous roles, and be ready to discuss metrics that showcase your impact.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you'd handle specific customer experience challenges. Think about potential scenarios related to outdoor adventures and prepare your thought process on how to tackle them. This will show your problem-solving skills and ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's future plans for customer experience or how they measure success in this area. This not only shows your enthusiasm but also helps you gauge if the company aligns with your career goals.
