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For Companies At a Glance
- Tasks: Lead and develop a high-performing sales team to drive bookings and revenue growth.
- Company: Dynamic serviced accommodation company in North London with a collaborative culture.
- Benefits: Competitive salary, hands-on leadership role, and opportunities for professional growth.
- Why this job: Shape the future of bookings and make a real impact on business growth.
- Qualifications: Proven sales experience in hospitality, strong leadership skills, and data-driven mindset.
- Other info: Fast-paced environment with a focus on local engagement and entrepreneurial spirit.
The predicted salary is between 48000 - 72000 £ per year.
This is a great opportunity for someone coming from a sales and business development background in the accommodation space. We are looking for a commercially astute, strategic, and sales-driven Head of Bookers to join our senior team and help drive business growth over the next five years. This is a pivotal, hands-on leadership role for someone who thrives in a fast-paced, results-focused environment with plenty of autonomy.
About the Role
You will lead the Bookings Teams and function—optimising enquiry handling, conversion rates, and revenue performance across all channels. Managing and developing a growing team of Booking Executives, you will own the full enquiry-to-booking journey and ensure a best-in-class customer experience. Reporting to the Commercial Operations Director, you will play a key role in building scalable processes, improving systems, and shaping the commercial strategy as they continue to expand nationwide.
Key Responsibilities
- Lead, coach, and develop a high-performing sales team to exceed conversion and revenue targets.
- Drive continuous improvement across enquiry handling, response times, and sales conversion rates.
- Analyse performance data to identify trends and optimisation opportunities.
- Maintain and refine booking systems, SOPs, and workflows for efficiency and scalability.
- Manage and grow relationships with external partners and distribution channels.
- Collaborate with internal teams to enhance digital and website performance from a conversion perspective.
Skills & Experience
- Proven experience in a sales-led bookings or reservations role, ideally within hospitality or accommodation.
- Strong leadership and people management experience.
- Commercially minded, target-driven, and data-savvy.
- Skilled in using CRMs, booking platforms, and performance metrics to drive improvement.
- Confident communicator and motivator who thrives in a growing, entrepreneurial environment.
Based in North London, within a collaborative, fast-moving business that values local engagement and hands-on leadership. Are you ready to shape the future of our bookings function and play a key role in driving the next phase of growth?
Head of Bookers - London employer: COREcruitment International
Contact Detail:
COREcruitment International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Bookers - London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the serviced accommodation sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your skills! When you get the chance to meet hiring managers or recruiters, make sure to highlight your sales and leadership experience. Prepare some solid examples of how you've driven growth and improved processes in previous roles. This will help you stand out as the ideal candidate for the Head of Bookers position.
✨Tip Number 3
Be proactive! If you see a company you’re keen on, don’t wait for them to post a job. Reach out directly and express your interest in working with them. Share your CV and let them know how you can contribute to their growth. We love seeing candidates take the initiative!
✨Tip Number 4
Utilise our website! Check out the vacancies we have listed and apply directly through our platform. It’s a great way to ensure your application gets noticed, and you can tailor your approach based on the specific roles we have available. Let’s get you that dream job together!
We think you need these skills to ace Head of Bookers - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your sales and business development background, especially in the accommodation sector, to show us you're the right fit for the Head of Bookers role.
Showcase Leadership Skills: Since this is a leadership position, emphasise your experience in managing and developing teams. Share specific examples of how you've driven performance and improved conversion rates in previous roles to catch our attention.
Be Data-Driven: We love candidates who can analyse performance data! Include any relevant metrics or achievements that demonstrate your ability to identify trends and optimise processes. This will show us you're commercially minded and results-focused.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way for us to see your application and get you into the process smoothly. We can't wait to hear from you!
How to prepare for a job interview at COREcruitment International
✨Know Your Numbers
As a Head of Bookers, you'll need to demonstrate your understanding of sales metrics and performance data. Brush up on key figures from your previous roles, like conversion rates and revenue growth, and be ready to discuss how you can apply that knowledge to drive results in this new position.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about examples from your past where you've successfully led a team. Be prepared to share specific instances where you coached team members to exceed targets or improved processes, highlighting your ability to motivate and develop others.
✨Understand the Customer Journey
Since you'll own the enquiry-to-booking journey, it's crucial to articulate how you would enhance the customer experience. Prepare to discuss strategies for optimising enquiry handling and improving response times, showing that you can deliver a best-in-class service.
✨Be Data-Driven
In this role, being data-savvy is key. Familiarise yourself with the latest trends in the serviced accommodation sector and be ready to discuss how you would analyse performance data to identify opportunities for improvement. This will show that you're not just commercially minded but also strategic in your approach.
