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- Tasks: Lead client partnerships and ensure top-notch service delivery for major accounts.
- Company: Join a forward-thinking company with an impressive client list and growth track record.
- Benefits: Enjoy a competitive salary, performance bonus, company car, and comprehensive benefits.
- Why this job: Make a real impact on customer experience in a growing organisation.
- Qualifications: Experience in account management and strong relationship-building skills required.
- Other info: Flexible working with opportunities for travel and career advancement.
The predicted salary is between 54000 - 84000 £ per year.
The Role: Account Director
Location: Flexible – National Remit
Salary: £75,000 + Bonus + Car Allowance + Benefits
Sector: Facilities Management / Industrial Equipment
I am delighted to be working with a forward-thinking and innovative business with an enviable client list. Thanks to an incredible track record for growth and new contract wins mobilising very soon, we are looking for an Account Director to join the Senior Team.
As Account Director you will need strong operational and client relationship expertise. This senior role will oversee key client partnerships, ensuring service excellence, operational efficiency, and long-term customer satisfaction. Exposure to client accounts that are national, multi-site businesses is a must and understanding retail clients would be a huge bonus.
Key Responsibilities:
- Lead client partnerships, acting as the primary point of contact for a major account.
- Ensure contract delivery, SLA performance, and high-quality service standards are consistently met.
- Work closely with operations teams to align delivery processes with client expectations.
- Identify opportunities to improve service delivery and operational performance.
- Manage account budgets, forecasts, and reporting with accuracy and transparency.
- Coordinate cross-functional teams to deliver solutions for client needs.
- Oversee contract renewals, pricing reviews, and continuous improvement initiatives.
- Develop and maintain strong working relationships across internal departments and stakeholder networks.
- Ensure that opportunities for business growth are recognised and acted upon.
The Ideal Candidate:
- Experienced in account or contract management within the industrial, facilities management, or equipment supply sectors.
- A strong operational background with knowledge of service delivery models and performance management.
- Excellent relationship-builder, able to engage confidently with senior stakeholders and operational teams.
- Well-organised and analytical, with proven leadership and communication skills.
- Strategic mindset with a practical, hands-on approach to problem-solving.
- Full UK driving licence and willingness to travel nationwide.
What's on Offer:
- Competitive salary with performance bonus.
- Company car or allowance, pension, and comprehensive benefits package.
- The chance to influence service delivery and customer experience at a well-regarded, growing organisation.
To be considered please send me your CV today – You must be able to live and work without restriction in the UK.
Account Director - FM in City of London employer: COREcruitment International
Contact Detail:
COREcruitment International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Director - FM in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for an Account Director role. You never know who might have the inside scoop on opportunities or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their service delivery models and think about how your experience aligns with their needs. This will help you stand out as someone who’s not just looking for any job, but is genuinely interested in contributing to their success.
✨Tip Number 3
Showcase your relationship-building skills! During interviews, share specific examples of how you've successfully managed client partnerships in the past. Highlight your ability to engage with senior stakeholders and operational teams, as this is crucial for the Account Director role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. So, get your CV ready and let’s make it happen!
We think you need these skills to ace Account Director - FM in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Director. Highlight your experience in account management and any relevant achievements in facilities management or industrial equipment. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed client relationships and improved service delivery in the past. Let us know what makes you tick!
Showcase Your Skills: Don’t just list your skills; demonstrate them! Use bullet points to clearly outline your operational expertise, leadership abilities, and strategic mindset. We’re looking for someone who can hit the ground running, so make it easy for us to see your strengths.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at COREcruitment International
✨Know Your Client
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how your experience aligns with their expectations, especially in facilities management and industrial equipment.
✨Showcase Your Operational Expertise
Be prepared to discuss specific examples of how you've improved service delivery or operational efficiency in previous roles. Highlighting your hands-on experience with contract management and performance metrics will show that you’re the right fit for overseeing key client partnerships.
✨Build Relationships on the Spot
During the interview, focus on your relationship-building skills. Share anecdotes that illustrate how you've successfully engaged with senior stakeholders and operational teams. This will showcase your ability to foster strong working relationships, which is crucial for the Account Director role.
✨Prepare for Strategic Discussions
Expect questions about your strategic mindset and problem-solving approach. Think of scenarios where you identified growth opportunities or improved client satisfaction. Being able to articulate your strategic thinking will set you apart as a candidate who can influence service delivery effectively.