Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead cinema operations and ensure every guest has an unforgettable experience.
- Company: Premium independent cinema in South London, passionate about film and hospitality.
- Benefits: Competitive salary, complimentary cinema tickets, generous discounts, and 28 days' holiday.
- Why this job: Join a vibrant team and make a real impact on guest experiences in a unique setting.
- Qualifications: Experience in guest service and team leadership, with a passion for cinema.
- Other info: Dynamic role with opportunities for personal growth and development.
The predicted salary is between 29000 - 37000 £ per year.
We are working with a well-established, independent cinema in South London that sits at the heart of a wider entertainment and hospitality destination. This venue is known for delivering a premium film-going experience, combining beautifully designed spaces, outstanding service, and a genuine passion for cinema.
This is an exciting opportunity for an experienced Guest Experience or Box Office Manager to take ownership of front-of-house cinema operations while leading and developing a customer-focused team.
The Opportunity
Reporting into the General Manager, you'll be responsible for overseeing box office and cinema front-of-house operations, ensuring every guest receives a seamless and memorable experience. You'll lead from the front, supporting and motivating your team while maintaining exceptional service standards across daily screenings and private events.
This role would suit someone from a high-end cinema, theatre, or hospitality background who enjoys combining operational excellence with people leadership.
Key Responsibilities
- Oversee day-to-day cinema and box office operations, ensuring smooth and efficient screenings
- Lead, train and develop the front-of-house team, fostering a positive and high-performing culture
- Ensure private screenings and special events are delivered to an excellent standard
- Support in-venue marketing activity, including digital displays and printed materials
- Act as a key point of contact for guest experience, always delivering warm and professional service
- Assist with recruitment, onboarding and performance management when required
- Collaborate closely with the wider management team to continuously improve processes and standards
About You
We're keen to speak with candidates who bring strong guest service experience and confidence in leading teams. You don't need to tick every box, a willingness to learn and develop is just as important.
- Proven experience in a supervisory or management role within cinema, hospitality, or a similar premium environment
- Confident leading, motivating and supporting a front-of-house team
- Comfortable using ticketing systems and standard office software
- Highly organised with strong communication skills
- Proactive, solutions-focused and calm under pressure
- Passionate about film, culture and delivering outstanding experiences
- Strong written and spoken English
What's On Offer
- Competitive salary (£34,000–£37,000)
- Complimentary cinema tickets and staff screenings
- Generous food and beverage discounts
- Employee wellbeing support via an assistance programme
- 28 days' holiday including bank holidays
- Cycle to Work scheme
- Referral incentives
Box Office Manager employer: COREcruitment International
Contact Detail:
COREcruitment International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Box Office Manager
✨Tip Number 1
Network like a pro! Reach out to people in the cinema and hospitality industry, especially those who work at places you admire. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your passion for cinema! When you get the chance to meet potential employers, share your favourite films and what makes them special to you. This personal touch can set you apart from other candidates.
✨Tip Number 3
Prepare for interviews by practising common questions related to guest experience and team leadership. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Box Office Manager
Some tips for your application 🫡
Show Your Passion for Cinema: When you're writing your application, let your love for film shine through! Share any experiences that highlight your enthusiasm for cinema and how it drives you to deliver exceptional guest experiences.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our vision of a premium film-going experience!
Highlight Leadership Skills: Since this role involves leading a team, be sure to showcase your leadership experience. Talk about how you've motivated teams in the past and any successful outcomes that resulted from your guidance.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at COREcruitment International
✨Know Your Cinema Inside Out
Before the interview, make sure you’re familiar with the cinema's offerings, its history, and what sets it apart from others. This knowledge will not only impress your interviewers but also show your genuine passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Think about specific situations where you motivated your team or improved service standards. This will demonstrate your capability to lead and develop a customer-focused team.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially in guest experience scenarios. Practice responses to potential challenges you might face in the role, like handling difficult customers or managing busy screenings.
✨Express Your Passion for Film
Let your love for cinema shine through during the interview. Share your favourite films or experiences at the cinema that have shaped your appreciation for the industry. This personal touch can help you connect with the interviewers on a deeper level.
