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- Tasks: Manage front-of-house operations and lead the reception team for a multi-site restaurant group.
- Company: Join a vibrant multi-site restaurant brand in the heart of London.
- Benefits: Enjoy a competitive salary of up to £55,000 and a dynamic work environment.
- Why this job: Be part of a team that values excellence and creates memorable experiences for clients and visitors.
- Qualifications: Experience in reception management and strong organisational skills are essential.
- Other info: This role offers a chance to develop leadership skills in a fast-paced setting.
The predicted salary is between 39600 - 66000 £ per year.
COREcruitment is working with a multi-site restaurant brand in the heart of London who are looking for a Reception Manager to join their team! You will be an experienced and highly organised Reception Manager to oversee front-of-house operations, ensuring an exceptional welcome experience for clients, partners, and visitors. This role is pivotal in managing day-to-day reception activities while supporting a seamless, professional environment that reflects our commitment to excellence. The Reception Manager will lead the reception team, maintain office standards, and liaise with other departments to ensure smooth office operations.
Key Responsibilities:
- Front Desk Operations: Oversee and manage all reception area activities, ensuring a professional, friendly, and efficient greeting and check-in experience for all visitors and callers.
- Team Leadership: Lead, train, and motivate the reception team, setting high standards for customer service and professional conduct. Coordinate schedules to ensure front desk coverage and manage team performance.
- Client and Visitor Experience: Maintain a warm and welcoming environment at the front desk, promptly addressing any client or visitor needs.
Reception Manager, City of London, Multi-site restaurant group! Up to £55,000 employer: Corecruitment International Careers
Contact Detail:
Corecruitment International Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager, City of London, Multi-site restaurant group! Up to £55,000
✨Tip Number 1
Familiarise yourself with the specific restaurant group and its values. Understanding their brand and customer service philosophy will help you align your approach during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Network within the hospitality industry, especially in London. Attend events or join online forums where you can connect with current or former employees of the restaurant group. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've improved customer experiences or streamlined operations in previous roles.
✨Tip Number 4
Showcase your organisational skills by discussing any relevant systems or processes you've implemented in previous positions. Highlighting your ability to maintain high standards and manage multiple tasks will resonate well with the hiring team.
We think you need these skills to ace Reception Manager, City of London, Multi-site restaurant group! Up to £55,000
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reception management and customer service. Use specific examples that demonstrate your ability to lead a team and manage front desk operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention how your skills align with the responsibilities outlined in the job description, particularly in creating an exceptional visitor experience.
Highlight Leadership Skills: In both your CV and cover letter, emphasise your leadership abilities. Provide examples of how you have successfully trained and motivated teams in previous roles, as this is crucial for the Reception Manager position.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is essential for a role that involves managing front-of-house operations.
How to prepare for a job interview at Corecruitment International Careers
✨Showcase Your Organisational Skills
As a Reception Manager, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your previous roles where you successfully organised front desk operations or handled busy periods with ease.
✨Emphasise Team Leadership Experience
Highlight your experience in leading and motivating a team. Be ready to discuss specific strategies you've used to train staff and maintain high standards of customer service, as this will be crucial for the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle various situations at the reception. Think about past experiences where you resolved conflicts or improved visitor experiences, and be prepared to share these stories.
✨Research the Company Culture
Understanding the restaurant group's values and culture is key. Familiarise yourself with their brand and ethos, so you can align your answers with what they stand for during the interview.
