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For Companies At a Glance
- Tasks: Manage warm customer relationships and guide them through product onboarding and implementation.
- Company: A growing tech business in the automotive services market with a collaborative culture.
- Benefits: Competitive salary, performance-based bonuses, hybrid working, and clear progression opportunities.
- Why this job: Shape a new commercial function and make a real impact on customer success.
- Qualifications: 2-5 years in Technical Account Management or SaaS sales, strong communication skills.
- Other info: Enjoy autonomy and ownership in a fast-paced, scaling environment.
The predicted salary is between 40000 - 60000 £ per year.
A growing tech business is looking for a technically confident and commercially driven Technical Account Manager to help scale a high potential digital product. This is an opportunity to join a company that is expanding its footprint in the automotive services market, supporting customers to adopt and optimise an online booking solution that is already gaining strong traction.
You will be working with an established pipeline of warm customers. There is no cold calling. Your focus is on guiding customers through onboarding, supporting implementation, and driving increased usage through consultative conversations and targeted follow ups. You will also play a key role in shaping feedback that influences product development.
The Opportunity
This is a brand new role created to unlock further commercial value from an existing customer base. You will be the first hire into this growing function, with the chance to directly shape processes, improve customer journeys, and support wider commercial growth. The role suits someone who enjoys ownership, problem solving, and working closely with product and technical teams.
What You Will Be Doing
- Managing relationships with warm customers and guiding them through product onboarding
- Demonstrating product features and supporting customers through implementations
- Closing upgrades and driving increased adoption through consultative selling
- Handling light technical tasks such as inserting snippets, updating colours, and reviewing basic configuration
- Analysing customer performance data to identify opportunities for growth
- Working closely with product and engineering teams to relay customer insight
- Helping to build scalable processes for future commercial hires
What You Will Need
- 2 to 5 years of experience in a Technical Account Manager, Customer Success or SaaS sales role
- Confidence in closing deals and driving adoption, not just managing accounts
- Strong communication skills and the ability to explain simple technical tasks clearly
- A data led approach with the ability to identify trends and translate them into action
- A self starter mindset with comfort working in a scaling or fast paced environment
What’s On Offer
- £40,000 to £60,000 base salary depending on experience
- Structured performance based bonus with clear progression and scaling
- Hybrid working with one day a week in a London office
- Autonomy, ownership and the chance to shape a new commercial function
- Clear progression opportunities as the team grows
Technical Account Manager- Remote employer: Corecom Consulting
Contact Detail:
Corecom Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager- Remote
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and automotive sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for those interviews by practising common questions related to Technical Account Management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or case studies of past successes in customer onboarding and product adoption. This will help you stand out and demonstrate your value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Technical Account Manager- Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Technical Account Manager. Highlight your experience in SaaS, customer success, and any technical skills that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your problem-solving skills and experience with customer relationships.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to demonstrate how you've effectively communicated technical concepts in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Corecom Consulting
✨Know Your Product Inside Out
Before the interview, make sure you understand the SaaS product you'll be managing. Familiarise yourself with its features, benefits, and how it fits into the automotive services market. This will help you demonstrate your technical confidence and show that you're ready to guide customers through onboarding.
✨Showcase Your Consultative Selling Skills
Prepare examples of how you've successfully driven adoption in previous roles. Think about specific situations where you used consultative conversations to close upgrades or enhance customer experiences. This will highlight your ability to not just manage accounts but actively contribute to growth.
✨Be Data-Driven
Brush up on your analytical skills! Be ready to discuss how you've used data to identify trends and opportunities for growth in past positions. This will resonate well with the company's focus on a data-led approach and show that you can translate insights into actionable strategies.
✨Demonstrate Your Problem-Solving Mindset
Think of scenarios where you've tackled challenges in fast-paced environments. Share how you took ownership of issues and worked closely with technical teams to find solutions. This will align perfectly with the role's emphasis on shaping processes and improving customer journeys.
