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For Companies At a Glance
- Tasks: Manage warm customer relationships and guide them through product onboarding and implementation.
- Company: A growing tech business in the automotive services market with a collaborative culture.
- Benefits: Competitive salary, performance-based bonuses, hybrid working, and clear progression opportunities.
- Why this job: Shape a new commercial function and make a real impact on customer success.
- Qualifications: 2-5 years in Technical Account Management or SaaS sales, strong communication skills required.
- Other info: Enjoy autonomy and ownership in a fast-paced, scaling environment.
The predicted salary is between 40000 - 60000 £ per year.
A growing tech business is looking for a technically confident and commercially driven Technical Account Manager to help scale a high potential digital product. This is an opportunity to join a company that is expanding its footprint in the automotive services market, supporting customers to adopt and optimise an online booking solution that is already gaining strong traction.
You will be working with an established pipeline of warm customers. There is no cold calling. Your focus is on guiding customers through onboarding, supporting implementation, and driving increased usage through consultative conversations and targeted follow ups. You will also play a key role in shaping feedback that influences product development.
The OpportunityThis is a brand new role created to unlock further commercial value from an existing customer base. You will be the first hire into this growing function, with the chance to directly shape processes, improve customer journeys, and support wider commercial growth. The role suits someone who enjoys ownership, problem solving, and working closely with product and technical teams.
What You Will Be Doing- Managing relationships with warm customers and guiding them through product onboarding
- Demonstrating product features and supporting customers through implementations
- Closing upgrades and driving increased adoption through consultative selling
- Handling light technical tasks such as inserting snippets, updating colours, and reviewing basic configuration
- Analysing customer performance data to identify opportunities for growth
- Working closely with product and engineering teams to relay customer insight
- Helping to build scalable processes for future commercial hires
- 2 to 5 years of experience in a Technical Account Manager, Customer Success or SaaS sales role
- Confidence in closing deals and driving adoption, not just managing accounts
- Strong communication skills and the ability to explain simple technical tasks clearly
- A data led approach with the ability to identify trends and translate them into action
- A self starter mindset with comfort working in a scaling or fast paced environment
- £40,000 to £60,000 base salary depending on experience
- Structured performance based bonus with clear progression and scaling
- Hybrid working with one day a week in a London office
- Autonomy, ownership and the chance to shape a new commercial function
- Clear progression opportunities as the team grows
Remote Technical Account Manager employer: Corecom Consulting
Contact Detail:
Corecom Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Technical Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in SaaS or account management. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Prepare for those interviews! Research the company and its products thoroughly. Be ready to discuss how your experience aligns with their needs, especially around onboarding and customer success.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. This will demonstrate your ability to drive adoption and improve customer journeys.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Remote Technical Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Technical Account Manager role. Highlight your SaaS experience and any customer success achievements to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re excited about this role and how your background aligns with our needs. Be genuine and let your personality come through.
Showcase Your Technical Skills: Since this role involves light technical tasks, don’t shy away from mentioning your technical prowess. Whether it’s handling configurations or analysing data, we want to see how you can contribute!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Corecom Consulting
✨Know Your Product Inside Out
Before the interview, make sure you understand the SaaS product you'll be managing. Familiarise yourself with its features, benefits, and how it fits into the automotive services market. This will help you demonstrate your technical confidence and show that you're ready to guide customers through onboarding.
✨Showcase Your Consultative Selling Skills
Prepare examples of how you've successfully driven customer adoption in previous roles. Think about specific situations where you used consultative conversations to close deals or enhance customer experiences. This will highlight your ability to not just manage accounts but actively drive growth.
✨Be Data-Driven
Brush up on your analytical skills! Be ready to discuss how you've used data to identify trends and opportunities for growth in past positions. This will demonstrate your data-led approach and your capability to translate insights into actionable strategies for customers.
✨Emphasise Your Problem-Solving Mindset
Since this role involves shaping processes and improving customer journeys, be prepared to talk about challenges you've faced and how you overcame them. Highlight your ownership mentality and your comfort in fast-paced environments to show that you're the right fit for a growing function.
