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- Tasks: Manage warm customer relationships and guide them through product onboarding and implementation.
- Company: A growing tech business in the automotive services market with a collaborative culture.
- Benefits: Competitive salary, performance-based bonuses, hybrid working, and clear progression opportunities.
- Why this job: Shape a new commercial function and make a real impact on customer success.
- Qualifications: 2-5 years in Technical Account Management or SaaS sales, strong communication skills.
- Other info: Enjoy autonomy and ownership in a fast-paced, scaling environment.
The predicted salary is between 34000 - 51000 £ per year.
A growing tech business is looking for a technically confident and commercially driven Technical Account Manager to help scale a high potential digital product. This is an opportunity to join a company that is expanding its footprint in the automotive services market, supporting customers to adopt and optimise an online booking solution that is already gaining strong traction.
You will be working with an established pipeline of warm customers. There is no cold calling. Your focus is on guiding customers through onboarding, supporting implementation, and driving increased usage through consultative conversations and targeted follow ups. You will also play a key role in shaping feedback that influences product development.
The OpportunityThis is a brand new role created to unlock further commercial value from an existing customer base. You will be the first hire into this growing function, with the chance to directly shape processes, improve customer journeys, and support wider commercial growth. The role suits someone who enjoys ownership, problem solving, and working closely with product and technical teams.
What You Will Be Doing- Managing relationships with warm customers and guiding them through product onboarding
- Demonstrating product features and supporting customers through implementations
- Closing upgrades and driving increased adoption through consultative selling
- Handling light technical tasks such as inserting snippets, updating colours, and reviewing basic configuration
- Analysing customer performance data to identify opportunities for growth
- Working closely with product and engineering teams to relay customer insight
- Helping to build scalable processes for future commercial hires
- 2 to 5 years of experience in a Technical Account Manager, Customer Success or SaaS sales role
- Confidence in closing deals and driving adoption, not just managing accounts
- Strong communication skills and the ability to explain simple technical tasks clearly
- A data led approach with the ability to identify trends and translate them into action
- A self starter mindset with comfort working in a scaling or fast paced environment
£40,000 to £60,000 base salary depending on experience. Structured performance based bonus with clear progression and scaling. Hybrid working with one day a week in a London office. Autonomy, ownership and the chance to shape a new commercial function. Clear progression opportunities as the team grows.
Technical Account Manager in London employer: Corecom Consulting
Contact Detail:
Corecom Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech and SaaS space. Attend industry events or webinars, and don’t be shy about introducing yourself. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by practising common questions related to Technical Account Management. We suggest role-playing with a friend or using online resources to get comfortable. The more you rehearse, the more confident you'll feel when it’s showtime!
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled challenges in previous roles. We want to see how you think on your feet and how you can bring that to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us!
We think you need these skills to ace Technical Account Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Technical Account Manager. Highlight your experience in SaaS, customer success, and any technical skills that align with what we’re looking for. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your problem-solving skills and your experience with customer relationships.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements rather than just responsibilities. Use numbers and examples to illustrate how you’ve driven adoption or improved customer journeys. We love seeing tangible results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Corecom Consulting
✨Know the Product Inside Out
Before your interview, make sure you understand the SaaS product you'll be managing. Familiarise yourself with its features, benefits, and how it fits into the automotive services market. This will help you demonstrate your technical confidence and show that you're ready to guide customers through onboarding.
✨Showcase Your Communication Skills
As a Technical Account Manager, you'll need to explain technical tasks clearly. Prepare examples of how you've successfully communicated complex information in the past. Practising these scenarios can help you articulate your thoughts during the interview, making it easier for the interviewer to see your potential.
✨Bring Data-Driven Insights
Since the role requires a data-led approach, come prepared with examples of how you've used data to identify trends and drive customer success. Discuss specific metrics or outcomes you've achieved in previous roles, as this will highlight your analytical skills and ability to translate data into actionable strategies.
✨Demonstrate Your Problem-Solving Mindset
This position is all about ownership and problem-solving. Think of instances where you've tackled challenges head-on, especially in fast-paced environments. Share these stories during your interview to illustrate your proactive attitude and readiness to shape processes in a growing function.
