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- Tasks: Build strong client relationships and support businesses in using a compliance platform.
- Company: Join a fast-growing RegTech company focused on fraud protection and compliance.
- Benefits: Enjoy 25-30 days holiday, private medical insurance, and a cycle to work scheme.
- Why this job: Make a real impact while growing your career in a supportive, award-winning environment.
- Qualifications: Looking for driven, customer-centric individuals with excellent communication skills.
- Other info: This role offers full training and clear progression paths in a collaborative team.
The predicted salary is between 28800 - 43200 £ per year.
Are you a confident communicator who thrives on building strong client relationships? Would you like to be part of a growing tech company where your work genuinely helps businesses protect themselves from fraud? If so, this could be the perfect opportunity.
A fast-growing RegTech company is looking for a proactive and people-focused Customer Success Executive to join their dynamic team. You will play a key role in supporting a portfolio of business clients, ensuring they get maximum value from a market-leading compliance platform.
What You’ll Be Doing:
- Developing trusted relationships with a varied client base across multiple sectors
- Acting as a key contact for product queries, training, and ongoing support
- Helping clients comply with Anti-Money Laundering regulations by using the platform effectively
- Identifying growth opportunities and introducing relevant new services or features
- Monitoring client engagement and addressing challenges before they become issues
- Conducting regular account reviews and ensuring clients stay up to date with industry developments
- Contributing to a supportive and collaborative team environment
What We’re Looking For:
- Someone driven, customer-centric, and comfortable engaging with a wide range of stakeholders
- Excellent communication and problem-solving skills
- A willingness to learn - you will receive full training on both the product and regulatory landscape
- Adaptability and a desire to grow within a successful and expanding team
Why Join?
This is a certified "Great Place to Work" and an award-winning employer with a genuine commitment to professional development and employee wellbeing. You will be supported with clear progression paths, regular feedback, and a great mix of benefits.
Benefits Include:
- 25 days’ holiday rising to 30 with service
- Private medical insurance (including dental & optical)
- Enhanced maternity/paternity leave
- Paid volunteer day each year
- Cycle to work scheme & on-site gym
- Pension & life assurance
- Inclusive culture and active support for wellbeing and social impact
If you’re looking for a role where you can make a real impact, build meaningful relationships, and grow your career in a thriving tech business - we’d love to hear from you.
Contact Detail:
Corecom Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Executive
✨Tip Number 1
Familiarise yourself with the RegTech industry and the specific compliance challenges businesses face, especially around Anti-Money Laundering regulations. This knowledge will help you engage confidently with potential clients and demonstrate your understanding of their needs.
✨Tip Number 2
Practice your communication skills by engaging in role-playing scenarios where you handle client queries or conduct account reviews. This will prepare you for the real interactions you'll have as a Customer Success Executive and help you build rapport quickly.
✨Tip Number 3
Network with professionals in the RegTech space through LinkedIn or industry events. Building connections can provide insights into the company culture and expectations, which can be invaluable during your interview process.
✨Tip Number 4
Showcase your adaptability by sharing examples from your past experiences where you've successfully navigated change or learned new systems quickly. This will highlight your willingness to grow within the team and align with the company's values.
We think you need these skills to ace Customer Success Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer success or client relationship management. Use specific examples that demonstrate your communication skills and ability to solve problems.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with their needs, particularly in building client relationships and supporting compliance efforts.
Showcase Your Communication Skills: Since excellent communication is key for this role, consider including a brief example of a successful client interaction or a situation where you resolved a challenging issue effectively.
Highlight Your Adaptability: The job description mentions a desire for adaptability and a willingness to learn. Share an instance where you successfully adapted to change or learned a new skill quickly, demonstrating your growth mindset.
How to prepare for a job interview at Corecom Consulting
✨Showcase Your Communication Skills
As a Customer Success Executive, strong communication is key. Be prepared to demonstrate your ability to engage with clients effectively. Use examples from your past experiences where you successfully built relationships or resolved issues.
✨Understand the Product and Industry
Familiarise yourself with the compliance platform and the regulatory landscape, especially Anti-Money Laundering regulations. This knowledge will not only impress the interviewers but also show your commitment to the role and the company.
✨Highlight Problem-Solving Abilities
Prepare to discuss specific instances where you've identified challenges and implemented solutions. This is crucial for a role that involves monitoring client engagement and addressing potential issues proactively.
✨Express Your Willingness to Learn
The company values adaptability and a desire to grow. Share your enthusiasm for learning new skills and how you plan to stay updated with industry developments, which will resonate well with the interviewers.
