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For Companies At a Glance
- Tasks: Manage high-value client portfolios and drive revenue growth through upselling and renewals.
- Company: Join one of the UK's fastest-growing RegTech companies, recognised in the RegTech100 2024.
- Benefits: Enjoy hybrid work, 25 days holiday, private healthcare, gym access, and more perks.
- Why this job: Be part of a collaborative team where your contributions matter and career growth is encouraged.
- Qualifications: Experience in client retention, upselling, and regulated industries; strong communication skills required.
- Other info: Great Place to Work Certified with outstanding progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Leeds – 2 Days a Week Hybrid | Competitive Salary + Excellent Benefits
Ready to join one of the UK’s fastest-growing tech companies? We are looking for a Senior Customer Success Executive to build lasting relationships, drive revenue growth, and champion client success within a leading RegTech business.
What you’ll be doing:
- Own and grow a portfolio of high-value clients in a regulated environment
- Identify upsell opportunities and drive renewals
- Conduct quarterly reviews, lead meetings, and act as a trusted advisor
- Support retention strategies and contribute to team success
- Share best practices and support wider business goals
What we’re looking for:
- Proven track record in client retention and upselling
- Experience in financial services, RegTech, or other regulated industries
- Confident communicator with strong commercial awareness
- Natural relationship builder – strategic and hands-on
- Highly organised, proactive, and target-driven
Why join us?
- Named in the RegTech100 2024 and one of the Top 100 Fastest Growing Tech Companies
- Great Place to Work Certified
- Outstanding progression and development opportunities
- 25 days holiday, private healthcare, enhanced parental leave, gym access & more
Apply now to join a collaborative team where your voice is heard and your impact is felt.
Contact Detail:
Corecom Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Executive
✨Tip Number 1
Familiarise yourself with the RegTech industry and its key players. Understanding the landscape will help you speak confidently about the challenges and opportunities your potential clients face, making you a more appealing candidate.
✨Tip Number 2
Network with professionals in the financial services and RegTech sectors. Attend industry events or join relevant online forums to connect with people who can provide insights and possibly refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully retained clients and identified upsell opportunities in your previous roles. Being able to share concrete results will demonstrate your value to the team.
✨Tip Number 4
Showcase your communication skills by engaging with us on social media or through our website. Comment on our posts or share relevant content to demonstrate your interest in the company and the role.
We think you need these skills to ace Customer Success Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in client retention and upselling, especially within financial services or RegTech. Use specific examples to demonstrate your achievements and skills relevant to the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer success and your ability to build relationships. Mention how your proactive approach and commercial awareness can contribute to the company's goals.
Highlight Relevant Experience: In your application, emphasise any previous roles where you successfully managed high-value clients or contributed to retention strategies. This will show that you understand the importance of these aspects in a regulated environment.
Showcase Communication Skills: Since the role requires confident communication, consider including examples of how you've effectively communicated with clients or led meetings. This will help demonstrate your suitability for the position.
How to prepare for a job interview at Corecom Consulting
✨Showcase Your Client Retention Skills
Be prepared to discuss specific examples of how you've successfully retained clients in the past. Highlight any strategies you implemented that led to increased client satisfaction and loyalty.
✨Demonstrate Your Knowledge of RegTech
Familiarise yourself with the RegTech industry and its challenges. Being able to speak knowledgeably about trends and regulations will show your potential employer that you're serious about the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle difficult client situations. Think of scenarios where you turned a challenging situation into a positive outcome.
✨Emphasise Your Communication Skills
As a Customer Success Executive, strong communication is key. Practice articulating your thoughts clearly and confidently, and be ready to demonstrate how you build relationships with clients.
