Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build strong client relationships and support businesses in fraud protection.
- Company: Join a fast-growing RegTech company making a real impact in compliance.
- Benefits: Enjoy 25 days holiday, private medical insurance, and a cycle to work scheme.
- Why this job: Be part of a supportive team in a certified 'Great Place to Work'.
- Qualifications: Looking for driven, customer-centric individuals with great communication skills.
- Other info: Receive full training and clear progression paths in a thriving tech environment.
The predicted salary is between 28800 - 43200 £ per year.
Customer Success Executive – Tech Scale-Up | Hybrid | West Yorkshire
Are you a confident communicator who thrives on building strong client relationships? Would you like to be part of a growing tech company where your work genuinely helps businesses protect themselves from fraud? If so, this could be the perfect opportunity.
A fast-growing RegTech company is looking for a proactive and people-focused Customer Success Executive to join their dynamic team. You\’ll play a key role in supporting a portfolio of business clients, ensuring they get maximum value from a market-leading compliance platform.
What You\’ll Be Doing:
*
Developing trusted relationships with a varied client base across multiple sectors
*
Acting as a key contact for product queries, training, and ongoing support
*
Helping clients comply with Anti-Money Laundering regulations by using the platform effectively
*
Identifying growth opportunities and introducing relevant new services or features
*
Monitoring client engagement and addressing challenges before they become issues
*
Conducting regular account reviews and ensuring clients stay up to date with industry developments
*
Contributing to a supportive and collaborative team environment
What We\’re Looking For:
*
Someone driven, customer-centric, and comfortable engaging with a wide range of stakeholders
*
Excellent communication and problem-solving skills
*
A willingness to learn – you\’ll receive full training on both the product and regulatory landscape
*
Adaptability and a desire to grow within a successful and expanding team
Why Join?
This is a certified \”Great Place to Work\” and an award-winning employer with a genuine commitment to professional development and employee wellbeing. You\’ll be supported with clear progression paths, regular feedback, and a great mix of benefits.
Benefits Include:
*
25 days\’ holiday rising to 30 with service
*
Private medical insurance (including dental & optical)
*
Enhanced maternity/paternity leave
*
Paid volunteer day each year
*
Cycle to work scheme & on-site gym
*
Pension & life assurance
*
Inclusive culture and active support for wellbeing and social impact
If you\’re looking for a role where you can make a real impact, build meaningful relationships, and grow your career in a thriving tech business – we\’d love to hear from you.
#J-18808-Ljbffr
Customer Success Executive in Leeds) employer: Corecom Consulting Limited
Contact Detail:
Corecom Consulting Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Executive in Leeds)
✨Tip Number 1
Familiarise yourself with the RegTech industry and the specific challenges businesses face regarding compliance and fraud prevention. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the role.
✨Tip Number 2
Network with professionals in the Customer Success field, especially those within tech companies. Attend industry events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at StudySmarter.
✨Tip Number 3
Prepare to showcase your communication and problem-solving skills through role-play scenarios or mock interviews. Being able to articulate how you've successfully managed client relationships in the past will set you apart from other candidates.
✨Tip Number 4
Research the company culture at StudySmarter and be ready to discuss how your values align with theirs. Highlighting your adaptability and willingness to learn will resonate well with their focus on professional development and team collaboration.
We think you need these skills to ace Customer Success Executive in Leeds)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer success or client relationship management. Use keywords from the job description, such as 'proactive', 'communication skills', and 'problem-solving' to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for this tech scale-up and how your skills align with their mission to help businesses combat fraud.
Showcase Relevant Skills: Emphasise your ability to build relationships and communicate effectively. Provide examples of how you've successfully supported clients in the past, particularly in understanding complex products or regulations.
Prepare for Potential Questions: Think about how you would respond to questions regarding your approach to client engagement and problem-solving. Be ready to discuss how you would handle challenges and ensure clients derive maximum value from the product.
How to prepare for a job interview at Corecom Consulting Limited
✨Showcase Your Communication Skills
As a Customer Success Executive, strong communication is key. Be prepared to demonstrate your ability to engage with clients effectively. Use examples from your past experiences where you successfully built relationships or resolved issues.
✨Understand the Product and Industry
Familiarise yourself with the compliance platform and the regulatory landscape, especially Anti-Money Laundering regulations. This knowledge will not only impress the interviewers but also show your commitment to the role.
✨Highlight Problem-Solving Abilities
Prepare to discuss specific challenges you've faced in previous roles and how you addressed them. This will illustrate your problem-solving skills and adaptability, which are crucial for this position.
✨Express Your Willingness to Learn
The company values individuals who are eager to grow. Share examples of how you've embraced learning opportunities in the past and express your enthusiasm for the training and development offered by the company.