At a Glance
- Tasks: Manage patient prescriptions and ensure seamless medication delivery with precision.
- Company: Join Lloyds Clinical, a leader in homecare services with a supportive culture.
- Benefits: Enjoy 25 days leave, bonuses, training, and discounts at retailers.
- Other info: Training provided, including a Level 2 NVQ in Pharmacy Support.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Detail-oriented with strong customer service and IT skills.
The predicted salary is between 36000 - 60000 £ per year.
About The Role
Are you detail-oriented and passionate about helping others? Do you thrive on accuracy and delivering exceptional service? If so, we’d love to welcome you to our Pharmacy Services Team, where collaboration and a supportive environment drive outstanding care for our patients. As a Pharmacy Services Coordinator, you’ll play a vital role in managing patient prescriptions and ensuring a seamless journey from account setup to medication delivery. Your focus will be on accurate data entry, excellent customer service, and maintaining compliance at every step.
What You’ll Be Doing
- Accurate Prescription Management: Set up patient accounts, process registrations, and manage prescription entries with precision. Handle returned prescriptions and create orders using system data.
- Customer Service Excellence: Respond to queries across phone, email, and chat in a timely, empathetic manner, ensuring every interaction delivers a positive experience.
- Regulatory Compliance: Keep patient safety at the forefront by adhering to data protection laws and Good Documentation Practices.
- Collaboration: Work closely with Pharmacy Services, Screening Pharmacists, and other teams to resolve queries and streamline workflows.
Why Lloyds Clinical?
We have a lot to offer to not only the 100,000 patients we support, but also to our valued employees. Benefits include:
- 25 days annual leave plus bank holidays
- Company bonus scheme
- Outstanding training & development programmes
- Up to £1200 refer-a-friend bonus
- Full support from our employee assistance programme including a health and well-being app
- Savings and discounts at multiple retailers through our rewards portal
About You
To succeed in this role, you’ll demonstrate:
- Accuracy & Attention to Detail: High standards in data entry and administrative tasks.
- Customer Service Skills: Friendly, professional communication across multiple channels.
- IT Literacy: Ability to learn systems quickly and work efficiently.
- Team Spirit: Enjoy working collaboratively and supporting colleagues.
- Adaptability: Ability to work under pressure and find solutions quickly.
Experience in customer service or healthcare/pharmacy environments is beneficial but not essential. Training will be provided, including the Buttercups Level 2 NVQ in Pharmacy Support.
About Us
We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.
At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.
Pharmacy Services Coordinator in Harlow employer: Core System
At Lloyds Clinical, we pride ourselves on fostering a collaborative and supportive work environment that prioritises employee well-being and professional growth. With comprehensive training programmes, generous annual leave, and a commitment to diversity and inclusion, we empower our Pharmacy Services Coordinators to excel in their roles while making a meaningful impact on patient care across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Pharmacy Services Coordinator in Harlow
✨Unlock Networking Opportunities
Dive into industry-specific events like pharmaceutical conferences and seminars, where you can meet hiring managers from companies like Core System. These are goldmines for making connections and learning about job openings before they hit the mainstream job boards.
✨Join Relevant Professional Bodies
Get involved with organisations such as the Royal Pharmaceutical Society or your local pharmaceutical professionals' network. Being an active member can boost your credibility and may even lead to job referrals in top organisations like Core System.
✨Leverage Internships for Full-time Roles
If you can, consider pursuing internships in the pharmaceutical industry, especially with companies like Core System. These opportunities often pave the way for full-time positions and allow you to demonstrate your capabilities firsthand.
✨Tailor Your Approach
When you're applying for roles, don't rush it! Take the time to customise your applications for specific positions, showcasing relevant skills and experiences that align with what Core System is looking for. A tailored application can really make you stand out!
We think you need these skills to ace Pharmacy Services Coordinator in Harlow
Some tips for your application 🫡
Showcase Your Relevant Experience:When applying for a role in the pharmaceutical industry, it's crucial to highlight any relevant experience you have. Whether that's internships, lab work, or even related coursework, make sure to weave this into your CV and cover letter. We want to see how your background aligns with the role you're applying for at Core System!
Emphasise Your Understanding of Regulations:The pharmaceutical industry is heavily regulated, so it's important to indicate your familiarity with industry standards and regulations. In your cover letter, mention any training or certifications you've received that are relevant, or discuss projects where you’ve navigated compliance. This will show Core System that you're not just a fit for the job but also a safety-conscious candidate!
Tailor Your CV to Be Result-Driven:Craft your CV to highlight quantifiable achievements, especially if you have previous roles in pharmaceuticals or related fields. Use metrics to demonstrate your impact, such as improved processing times or successful project completions while working on trials. This analytical approach will resonate well with hiring managers at Core System!
Convey Your Passion for the Industry:In your cover letter, express why you are passionate about working in the pharmaceutical sector. Whether it’s your desire to contribute to groundbreaking drug research or improve patient outcomes, let it shine through! At Core System, we value candidates who are truly enthusiastic about their work—you might just stand out from the crowd.
How to prepare for a job interview at Core System
✨Understand the Science
Make sure you brush up on key pharmaceutical concepts and recent developments in the industry. You might get asked some technical questions during the interview at Core System that show your grasp of drug development processes or regulatory requirements, so be ready to discuss them clearly.
✨Showcase Relevant Experience
If you have any hands-on experience or internships in a laboratory setting, be sure to highlight these in your responses. Think about the projects you worked on, the methodologies you used, and the impact you made. It's all about telling a story that connects your background to the role you're applying for.
✨Know Their Products
Take some time to familiarise yourself with Core System’s product range and recent breakthroughs. Understanding their portfolio not only shows your enthusiasm for the role but also allows you to ask insightful questions that demonstrate your interest in actively contributing to their projects.
✨Be Ready for Regulatory Scenarios
In a full-time pharmaceutical role, understanding the regulatory landscape is crucial. Prepare for situational questions that may test your problem-solving skills concerning compliance and safety standards. You could be asked how you'd handle a hypothetical issue regarding a drug’s market release, so think through your approach.
