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- Tasks: Provide top-notch IT support and maintain systems for a dynamic UK team.
- Company: Join a forward-thinking company that values innovation and teamwork.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for growth.
- Other info: Great chance to learn and grow in a fast-paced environment.
- Why this job: Be the tech hero who keeps our operations running smoothly and securely.
- Qualifications: Experience in IT support and a passion for technology are essential.
The predicted salary is between 35000 - 45000 £ per year.
The IT Technician will serve as the primary IT presence for our UK operations, providing technical support across Microsoft 365, Windows systems, endpoint management, and general IT infrastructure. Reporting to the UK-based Head of IT, the role involves delivering first- and second-line support, ensuring business continuity, and maintaining a secure and efficient IT environment for all employees.
The key responsibility for the role is to operate and maintain computer systems and networks to ensure that the concerned people get the most effective IT functionality.
Responsibilities- Deliver responsive first and second-line IT support for the organisation, with a focus on Microsoft 365 and Windows-based systems.
- Serve as the go-to contact for onsite or time zone-aligned support, escalating complex issues to the global IT team as needed.
- Manage user accounts, permissions, and groups via Microsoft 365, Azure AD, and Entra ID.
- Set up and provision new devices (laptops, phones, peripherals) and manage endpoint lifecycle.
- Perform software installations, patching, and updates on Windows machines.
- Support Intune/Endpoint Manager configuration, policy enforcement, and compliance checks.
- Troubleshoot networking, printing, and peripheral issues in collaboration with local service providers.
- Coordinate with third-party vendors for hardware repairs, internet/connectivity issues, and site IT needs.
- Maintain accurate IT asset inventory for UK-based equipment.
- Ensure documentation and tickets are logged and resolved efficiently.
- Contribute to IT knowledge base documentation and share local feedback with the wider IT team.
- Participate in cross-region IT projects and initiatives when required.
- Willingness to learn and develop working knowledge of Linux-based systems and environments.
- Bachelor’s degree in computer science, information technology, or a related field or equivalent experience industry experience is preferred.
- 5+ years’ experience in a similar role – with proven experience with 1st and 2nd line IT support.
- Microsoft 365 Admin Centre, Exchange Online, Teams, SharePoint.
- Windows device imaging, maintenance, and troubleshooting.
- Intune / Endpoint Manager administration.
- Active Directory / Entra ID user and group management.
- Experience with VPNs and endpoint security tools (e.g. Defender).
- Ticketing systems and support workflows.
- Basic scripting (e.g., PowerShell) is a plus.
- Thrives in a creative environment but possesses the pragmatism and awareness to maintain progress.
- Proactive and results-oriented mindset.
- Positive ‘can do’ attitude.
- Adaptable, motivated, and well organized.
- Ability to work effectively with cross-functional teams.
- Ability to adapt to changing priorities and work under pressure.
- Be able to operate autonomously.
IT Technician in London employer: CORE POWER
Contact Detail:
CORE POWER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Technician in London
✨Tip Number 1
Network like a pro! Attend industry meetups, tech conferences, or local IT events. You never know who might be looking for an IT Technician just like you!
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source software. This not only boosts your portfolio but also gives you something tangible to discuss in interviews.
✨Tip Number 3
Practice makes perfect! Prepare for common IT support scenarios and technical questions. Mock interviews with friends can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for talented individuals like you. Plus, it’s a great way to get noticed by our hiring team directly.
We think you need these skills to ace IT Technician in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Technician role. Highlight your experience with Microsoft 365, Windows systems, and any relevant technical support you've provided. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT and how you can contribute to our team. Be sure to mention your proactive mindset and adaptability, as these traits are key for us.
Show Off Your Technical Skills: In your application, don't forget to showcase your technical skills, especially around endpoint management and troubleshooting. Mention any experience with Intune or scripting, as these will definitely catch our eye!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at CORE POWER
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Windows systems, and endpoint management. Be ready to discuss specific experiences where you've provided first- and second-line support, as this will show your practical understanding of the role.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've tackled complex IT issues in the past. Think about times when you had to troubleshoot networking or printing problems and how you collaborated with others to find solutions. This will demonstrate your proactive approach.
✨Familiarise Yourself with the Tools
Get comfortable with tools like Intune, Azure AD, and ticketing systems before the interview. Being able to speak confidently about your experience with these platforms will set you apart and show that you're ready to hit the ground running.
✨Emphasise Your Adaptability
The role requires someone who can adapt to changing priorities and work under pressure. Be prepared to discuss how you've managed shifting demands in previous roles and how you maintain a positive attitude while doing so.