At a Glance
- Tasks: Provide IT support for Microsoft 365 and Windows systems, ensuring smooth operations.
- Company: Join CORE POWER, a pioneering company in ship-based nuclear energy solutions.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Other info: Opportunity to work in a creative environment with excellent career development.
- Why this job: Be part of a team tackling global energy challenges with innovative technology.
- Qualifications: Experience in IT support and familiarity with Microsoft 365 and Windows systems.
The predicted salary is between 33075 - 40425 £ per year.
COMPANY OVERVIEW
CORE POWER was founded in 2018 to solve the world's energy challenges by delivering ship-based power directly to the industries and economies driving global prosperity, overcoming the barriers that have held nuclear energy back.
CORE POWER builds, integrates and deploys ship-based nuclear energy systems.
We build and support two classes of vessel: moored ship-shaped power plants that generate high-density energy, and nuclear-powered commercial ships that will speed up global trade.
Headquartered in Chiswick, London, with offices in Washington, D.
C. and Japan, CORE POWER operates at the intersection of advanced nuclear, maritime, energy security and industrial policy.
Role Summary
The IT Support Analyst will serve as the primary IT presence for our UK operations, providing technical support across Microsoft 365, Windows systems, endpoint management, and general IT infrastructure.
Reporting to the Senior IT Manager, the role involves delivering first- and second-line support, ensuring business continuity, and maintaining a secure and efficient IT environment for all employees.
The key responsibility for the role is to operate and maintain computer systems and networks to ensure that the concerned people get the most effective IT functionality.
Job Requirements
The key job requirements for the role include
- Delivering responsive first and second-line IT support for the organisation, with a focus on Microsoft 365 and Windows-based systems.
- Serving as the go-to contact for onsite or time zone-aligned support, escalating complex issues to the global IT team as needed.
- Managing user accounts, permissions, and groups via Microsoft 365, Azure AD, and Entra ID.
- Setting up new devices (laptops, phones, peripherals) and managing endpoint lifecycle.
- Performing software installations, patching, and updates on Windows machines.
- Supporting Intune/Endpoint Manager configuration, policy enforcement, and compliance checks.
- Troubleshooting networking, printing, and peripheral issues in collaboration with local service providers.
- Coordinating with third-party vendors for hardware repairs, internet/connectivity issues, and site IT needs.
- Maintaining an accurate IT asset inventory for UK-based equipment.
- Ensuring documentation and tickets are logged and resolved efficiently.
- Contributing to IT knowledge base documentation and sharing local feedback with the wider IT team.
- Participating in cross-region IT projects and initiatives when required.
- Willingness to learn and develop working knowledge of Linux-based systems and environments.
Qualifications/ Experience
- Bachelor’s degree in computer science, information technology, or a related field or equivalent experience industry experience is preferred.
- 4+ years’ experience in a similar role – with proven experience with first- and second-line IT support.
- Technical Competencies
- Microsoft 365 Admin Centre, Exchange Online, Teams, Share Point.
- Windows device imaging, maintenance, and troubleshooting.
- Intune / Endpoint Manager administration.
- Active Directory / Entra ID user and group management.
- Experience with VPNs and endpoint security tools (e. g. Defender).
- Ticketing systems and support workflows.
- Basic scripting (e. g., Power Shell) is a plus.
- Behaviour
- Thrives in a creative environment but possesses the pragmatism and awareness to maintain progress.
- Proactive and results-oriented mindset.
- Positive ‘can do’ attitude.
- Adaptable, motivated, and well organised.
- Ability to work effectively with cross-functional teams.
- Ability to adapt to changing priorities and work under pressure.
- Ability to operate autonomously.
How to Apply
If you are interested in joining CORE POWER, please submit your CV and a cover letter by the 4th of October outlining your experience and motivation to join our team!
IT Support Analyst in London employer: CORE POWER
Core Power is an exceptional employer located in the vibrant area of Chiswick, London, offering a dynamic work culture that fosters collaboration and innovation in the high-growth energy sector. Employees benefit from comprehensive professional development opportunities, mentorship from experienced legal professionals, and the chance to engage in impactful cross-border transactions that shape the future of energy. With a commitment to regulatory compliance and corporate governance, Core Power provides a meaningful and rewarding environment for those looking to advance their legal careers.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Analyst in London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what CORE POWER values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges CORE POWER might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at CORE POWER!
✨Direct Apply to CORE POWER
Let's not forget to apply directly through the CORE POWER website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Analyst in London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at CORE POWER.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at CORE POWER. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at CORE POWER
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
