Service Technician II

This is a temporary position. This is a varied, hands-on role supporting perforating and ballistic operations, equipment maintenance, stock control, workshop and yard activities, and the dispatch and receipt of equipment. The individual will support the safe and efficient preparation, loading, testing, and movement of equipment. The role requires a strong commitment to HSE, attention to detail, and the ability to work independently as well as part of a team.

DUTIES & RESPONSIBILITIES

• Comply with all HSE requirements, company policies and applicable regulations.
• Complete job reports, service documentation and associated records accurately and in a timely manner.
• Take responsibility for the care, maintenance and accountability of assigned materials and equipment.
• Prepare and load perforating equipment at OOT and third-party facilities.
• Carry out, or assist with, ballistic testing and disposal operations.
• Coordinate and support the dispatch and receipt of third-party perforating and ballistic campaign equipment.
• Perform maintenance, inspection and servicing of company equipment and rental tools.
• Support stock control activities, including stock checks, goods receipt and equipment dispatch.
• Undertake workshop and yard activities, including forklift operations where authorised.
• Participate in weekends, public holidays, standby and on-call rotas as required.
• Maintain high standards of housekeeping within workshop, yards and storage areas.
• Adhere to company procedures and operational standards at all times.
• Perform additional duties as assigned, demonstrating adaptability and a commitment to operational excellence.

QUALIFICATIONS

• Relevant technical, mechanical or electrical qualifications would be advantageous, although equivalent practical experience will also be considered.
• Full UK Driving Licence is essential.
• Minimum of five years' experience in a workshop, yard, warehouse, industrial or oilfield environment.
• Previous experience in oil and gas, wireline, perforating or explosives operations is desirable but not essential.
• Previous experience of explosives handling, perforating systems or ballistic operations would be advantageous; however, full training will be provided for the successful candidate.
• A forklift licence (preferably with 16-tonne forklifts) would be beneficial, although training may be provided where appropriate.

KNOWLEDGE, SKILLS & ATTRIBUTES

• Excellent communication and interpersonal skills, with a strong customer-focused mindset.
• Ability to express clearly and in a structured manner.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
• Willingness to learn and adapt to new processes and systems.
• Flexible and resilient with a problem-solving attitude.
• Willingness to participate in training courses as required.
• Strong knowledge of Microsoft Office applications.
• Basic stock control experience, including goods receipt and dispatch.

COMPETENCIES

• Data Literacy: analyse, interpret, and communicate operational data to derive actionable insights, inform decision-making, and operational improvements to achieve strategic business objectives.
• Digital Agility: utilize technology to enhance operational efficiency and prepare the organization to adopt digital practices.
• People Analytics: Collecting and applying organizational and operational data to improve critical business outcomes.
• Leading Self: Has a self-awareness of how actions are perceived and how to respond to feedback. Leading with empathy towards others and understanding the world from their point of view.
• Customer Orientation: Focused on delivering high-quality service and meeting client expectations.
• HSSEQ Awareness: Understanding of safety, security, and quality standards within the industry (advantageous).
• Communication & Collaboration: Strong interpersonal skills to liaise with internal teams and customers.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee will regularly be asked to lift and/or move items up to 15kgs and occasionally lift and/or move up to 25kgs. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Working environment will result in employee being exposed to various weather conditions in an outdoor environment, sun, heat, wind cold, rain etc. Appropriate PPE, workwear and safety equipment will be provided. The role may require travel to OOT and third-party facilities.