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- Tasks: Support and enhance our NetSuite applications while solving real business challenges.
- Company: Core Highways, a leader in traffic management solutions with a people-first culture.
- Benefits: Competitive salary up to £60,000, 33 days holiday, and opportunities for growth.
- Why this job: Join a dynamic team and make a tangible impact on our business processes.
- Qualifications: Problem-solving skills and experience with NetSuite or similar applications.
- Other info: Collaborative environment with a focus on continuous learning and development.
The predicted salary is between 60000 - 60000 £ per year.
Core Highways are a leading provider of temporary traffic management, barrier solutions and events signage. People are the heart of our business. We recognise each and every individual’s value and commitment and we know that the success of our business is only made possible by the drive and enthusiasm of our people.
As a nationwide business, we have a number of fulfilling roles and we’re often looking to expand our teams as we continue to grow. We currently have vacancies for an Applications Support Engineer.
Responsibilities- Implement, maintain, and support NetSuite and other directly connected Line of Business applications within our applications estate.
- Provide 2nd and 3rd line engineering support for NetSuite, Reflow, HubSpot and Payroll systems.
- Function as a technical point of liaison with key stakeholders and users of NetSuite including and not limited to the Finance and HR teams.
- Support existing integration workflows and data connections between NetSuite and other line of business applications and services and other systems leverage REST APIs and other ad-hoc and/or manual integrations.
- Integrate with third-party APIs such as Reflow and HubSpot to boost efficiencies across the group.
- Lead on NetSuite system upgrades, releases, and regression testing.
- Diagnose issues related to workflows, scripts, forms, roles, and permissions.
- Reproduce issues in the sandbox environment and identify root causes.
- Configure NetSuite features such as saved searches, workflows, forms, fields, and roles.
- Serve as our Subject Matter Expert for NetSuite Finance, HR, and Procurement modules.
- Provide user guidance and training on NetSuite best practices.
- Validate data accuracy across NetSuite and connected systems.
- Collaborate with key stakeholders to identify opportunities to enhance our business processes.
- Ensure we have the right documentation in place and where necessary create the appropriate support documentation for NetSuite and other line of business applications.
- Manage support tickets through SLAs and priority levels.
- Implement NetSuite governance, security, and compliance best practices.
- Propose technical solutions based on client needs and ensure the scalability and maintainability of the system.
- Contribute to the development of application architecture design in partnership with Group Head of IT, stakeholders and third parties defining customizations where required.
- Someone who thrives on solving problems, communicates clearly, and proactively identifies opportunities for improvement.
- Able to demonstrate a precise and thorough approach to data quality and changes made to critical applications.
- Comfortable juggling multiple tasks and responsibilities across key business processes.
- A thirst for knowledge and a desire to keep learning and growing in your role.
- Confidence in taking project tasks from inception to full delivery independently.
- Ability to spot opportunities for efficiency, translate technical concepts for non-technical staff, and drive cost savings.
- Knowledge and understanding of key business processes related to NetSuite specifically standard Finance processes and how they relate to NetSuite.
- Capable of working cross-functionally and facilitating and collaborating with multiple stakeholder groups.
- You will care about delivering high-quality solutions that are robust, secure, scalable, and maintainable.
- Salary up to £60,000.00 DOE
- 33 days holiday per year – Inclusive of
Application Support Engineer in London employer: Core Highways
Contact Detail:
Core Highways Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Core Highways on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your application noticed.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills related to NetSuite and other applications mentioned in the job description. We want you to show off your problem-solving abilities and how you can add value to their team!
✨Tip Number 3
Don’t forget to showcase your soft skills! Communication is key, especially when liaising with stakeholders. Be ready to share examples of how you've effectively communicated complex ideas to non-technical folks.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Core Highways team.
We think you need these skills to ace Application Support Engineer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Application Support Engineer role. Highlight your experience with NetSuite and any relevant technical skills. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it engaging and personal – we love to see your personality!
Showcase Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've solved problems or improved processes. We’re looking for someone who thrives on challenges, so let us know how you’ve tackled them in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Core Highways
✨Know Your NetSuite Inside Out
Make sure you brush up on your NetSuite knowledge before the interview. Be prepared to discuss specific features, workflows, and how you've used them in past roles. This will show that you're not just familiar with the system but can also leverage it effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex issues in previous positions. Think about times when you diagnosed problems or improved processes, especially related to applications support. This will demonstrate your proactive approach and ability to think critically.
✨Communicate Clearly and Confidently
Since you'll be liaising with various stakeholders, practice explaining technical concepts in simple terms. This will help you convey your ideas effectively during the interview and show that you can bridge the gap between technical and non-technical staff.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's use of NetSuite and their future plans for application support. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your career goals.