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- Tasks: Support and enhance our NetSuite applications while solving real-world problems.
- Company: Core Highways, a leader in traffic management solutions with a people-first culture.
- Benefits: Up to £60,000 salary, 33 days holiday, enhanced maternity pay, and wellness support.
- Why this job: Join a dynamic team and make a tangible impact on business processes.
- Qualifications: Problem-solving skills and experience with NetSuite or similar applications.
- Other info: Inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 43200 - 72000 £ per year.
Core Highways are a leading provider of temporary traffic management, barrier solutions and events signage. People are the heart of our business. We recognise each and every individual’s value and commitment and we know that the success of our business is only made possible by the drive and enthusiasm of our people.
As a nationwide business, we have a number of fulfilling roles and we’re often looking to expand our teams as we continue to grow. We currently have vacancies for an Applications Support Engineer.
Responsibilities
- Implement, maintain, and support NetSuite and other directly connected Line of Business applications within our applications estate.
- Provide 2nd and 3rd line engineering support for NetSuite, Reflow, HubSpot and Payroll systems.
- Function as a technical point of liaison with key stakeholders and users of NetSuite including and not limited to the Finance and HR teams.
- Support existing integration workflows and data connections between NetSuite and other line of business applications and services and other systems leverage REST APIs and other ad-hoc and/or manual integrations.
- Integrate with third-party APIs such as Reflow and HubSpot to boost efficiencies across the group.
- Lead on NetSuite system upgrades, releases, and regression testing.
- Diagnose issues related to workflows, scripts, forms, roles, and permissions.
- Reproduce issues in the sandbox environment and identify root causes.
- Configure NetSuite features such as saved searches, workflows, forms, fields, and roles.
- Serve as our Subject Matter Expert for NetSuite Finance, HR, and Procurement modules.
- Provide user guidance and training on NetSuite best practices.
- Validate data accuracy across NetSuite and connected systems.
- Collaborate with key stakeholders to identify opportunities to enhance our business processes.
- Ensure we have the right documentation in place and where necessary create the appropriate support documentation for NetSuite and other line of business applications.
- Manage support tickets through SLAs and priority levels.
- Implement NetSuite governance, security, and compliance best practices.
- Propose technical solutions based on client needs and ensure the scalability and maintainability of the system.
- Contribute to the development of application architecture design in partnership with Group Head of IT, stakeholders and third parties defining customizations where required.
Knowledge, skills and experience
- Someone who thrives on solving problems, communicates clearly, and proactively identifies opportunities for improvement.
- Able to demonstrate a precise and thorough approach to data quality and changes made to critical applications.
- Comfortable juggling multiple tasks and responsibilities across key business processes.
- A thirst for knowledge and a desire to keep learning and growing in your role.
- Confidence in taking project tasks from inception to full delivery independently.
- Ability to spot opportunities for efficiency, translate technical concepts for non-technical staff, and drive cost savings.
- Knowledge and understanding of key business processes related to NetSuite specifically standard Finance processes and how they relate to NetSuite.
- Capable of working cross-functionally and facilitating and collaborating with multiple stakeholder groups.
- You will care about delivering high-quality solutions that are robust, secure, scalable, and maintainable.
What we offer
- Salary up to £60,000.00 DOE
- 33 days holiday per year – Inclusive of bank holidays
- Enhanced maternity pay
- Enhanced Maternity leave
- Pension scheme
- Employee Benefits Hub – offering retail discounts, rewards and perks on over 1,000 brands
- Employee Assistance Program – providing free 24/7, professional and confidential advice on any issue both personal and work related
- Free Wellbeing App – access to the latest in wellbeing support for example, virtual fitness programs, help to stop smoking etc.
- Company competitions to win cash prizes
- CPD: support and training to develop your career and skills
We are an equal opportunities employer. As a Disability Confident employer, we recognise that everybody is different and strive to harness those differences to create an inclusive environment where individuals feel valued, their talents are recognised and they are given every opportunity to develop their full potential.
If you believe you have the necessary experience and qualifications or would like to know more information about this role, please contact our recruitment team at careers@corehighways.com.
Application Support Engineer employer: Core Highways
Contact Detail:
Core Highways Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Show off your skills in action! If you’ve worked on similar applications or projects, create a portfolio or a case study. This gives us a tangible way to see what you can do.
✨Tip Number 3
Prepare for the interview by understanding the company’s tech stack and recent projects. We love candidates who show genuine interest and knowledge about our work!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Application Support Engineer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Applications Support Engineer role. Highlight your experience with NetSuite and any relevant technical skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Problem-Solving Skills: In your application, share examples of how you've tackled challenges in previous roles. We love candidates who thrive on solving problems and can communicate their thought process clearly. This will help us see your potential fit for the role!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant. We appreciate a well-structured application that makes it easy for us to understand your qualifications.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Core Highways!
How to prepare for a job interview at Core Highways
✨Know Your NetSuite Inside Out
Make sure you brush up on your NetSuite knowledge before the interview. Understand its features, especially in Finance, HR, and Procurement modules. Be ready to discuss how you've used it in past roles or how you would approach common issues.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in previous jobs. Highlight your ability to diagnose issues and propose effective solutions, especially when it comes to integrations and workflows.
✨Communicate Clearly with Stakeholders
Since you'll be liaising with various teams, practice explaining technical concepts in simple terms. Think of scenarios where you've successfully communicated complex ideas to non-technical staff and be ready to share those experiences.
✨Demonstrate Your Thirst for Knowledge
Express your eagerness to learn and grow in the role. Share any recent training or certifications you've pursued related to application support or relevant technologies, and discuss how you stay updated with industry trends.
