At a Glance
- Tasks: Manage customer accounts, collect invoices, and assess credit risks to ensure smooth cash flow.
- Company: Core Highways, a leading provider of traffic management solutions with a people-first culture.
- Benefits: Salary up to £30,000, 33 days holiday, life assurance, and employee perks.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Join a dynamic team and make a real impact on financial processes in a growing company.
- Qualifications: Experience in credit control and strong communication skills are essential.
The predicted salary is between 28000 - 30000 € per year.
Core Highways are a leading provider of temporary traffic management, barrier solutions and events signage. People are the heart of our business. We recognise each and every individual's value and commitment and we know that the success of our business is only made possible by the drive and enthusiasm of our people.
We currently have a vacancy for a Credit Controller in our Milton Keynes office. Reporting into the Credit Control Manager this role will be responsible for the management of customer accounts, timely collection of outstanding invoices, assessment of customer credit risk, and resolution of billing and payment queries to maintain healthy cashflow and minimise bad debt exposure.
Key Responsibilities- Assess and approve credit applications for new and existing customers in line with company policy.
- Set up new customer accounts in the ERP system (NetSuite) ensuring accuracy of details and compliance with internal controls.
- Set and review credit limits based on financial risk assessments and available credit insurance coverage.
- Conduct periodic reviews of customer creditworthiness using third‑party credit scoring tools.
- Proactively manage and collect outstanding invoices to ensure timely payments and adherence to agreed terms.
- Monitor aged debt, follow up on overdue accounts via phone, email, and formal correspondence.
- Negotiate payment plans with customers when necessary, ensuring alignment with business objectives.
- Investigate and resolve billing discrepancies and payment disputes in collaboration with quantity surveyors and the commercial team.
- Liaise with clients, contract managers, and quantity surveyors to clarify invoice queries and resolve outstanding issues.
- Prepare and maintain accurate reports on debt status, cash receipts forecasts, and collection performance.
- Escalate high‑risk accounts to Regional Directors and recommend legal action where appropriate.
- Ensure compliance with company credit policies, internal controls, and industry regulations.
- Build and maintain strong relationships with customers to support smooth payment processes and positive working relationships.
- Collaborate with depot managers, commercial teams, and finance colleagues to align credit terms and billing practices.
- Provide regular updates to management on potential financial risks related to customer non‑payment.
- Recommend and support improvements to credit control processes to enhance efficiency and accuracy.
- Implement and follow best practices for debt recovery and risk mitigation.
What we offer
- Salary of £28,000.00 to £30,000.00
- Life assurance
- 33 days holiday per year – Inclusive of bank holidays
- Enhanced Maternity Pay
- Employee Benefits Hub – offering retail discounts, rewards and perks on over 1,000 brands
- Employee Assistance Program – providing free 24/7, professional and confidential advice on any issue both personal and work related
- Free Wellbeing App – access to the latest in wellbeing support for example, virtual fitness programs, help to stop smoking etc.
- Company competitions to win cash prizes
We are a people focused business that values all employees. Being an equal opportunities disability confident leader, we are committed to supporting all employees within our teams. We have a strong health and safety focus and work ethics that surround the wellbeing of our team.
If you believe you have the necessary experience and qualifications, or if you would like any more information, please contact us today.
We are an equal opportunities employer and are proud to be signatories to the Care Leavers Covenant and the Armed Forces Covenant. As a Disability Confident employer, we recognise that everybody is different and strive to harness those differences to create an inclusive environment where individuals feel valued, their talents are recognised and they are given every opportunity to develop their full potential.
Credit Controller in Milton Keynes employer: Core Highways Group
Core Highways is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive salary alongside generous benefits such as 33 days of holiday and enhanced maternity pay. Located in Milton Keynes, our inclusive work culture fosters strong relationships and collaboration, ensuring that every team member feels valued and empowered to grow within the company. With a commitment to health and safety, as well as support for diverse backgrounds, we create a rewarding environment where individuals can thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you show them that you're not just a fit for the role, but for the team too!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect Credit Controller for them. Highlight your experience with managing accounts, resolving disputes, and maintaining cash flow – make it clear you’re the one they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Credit Controller in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight relevant experience, especially in managing customer accounts and collecting outstanding invoices. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how you can contribute to our team. Be sure to mention any specific experiences that relate to credit risk assessment and customer relationship management.
Showcase Your Communication Skills:As a Credit Controller, you'll need to communicate effectively with clients and colleagues. In your application, demonstrate your ability to resolve disputes and negotiate payment plans. We love seeing examples of strong communication!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Core Highways Group
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of credit risk assessments and how to interpret financial statements. Being able to discuss these confidently will show that you’re not just familiar with the role but also passionate about it.
✨Master the Art of Communication
This role requires liaising with various teams and clients. Practice articulating your thoughts clearly and concisely. Prepare examples of how you've resolved billing disputes or negotiated payment plans in the past, as this will demonstrate your problem-solving skills and ability to maintain strong relationships.
✨Familiarise Yourself with NetSuite
Since the job mentions using an ERP system like NetSuite, it’s a good idea to get acquainted with its functionalities. If you have experience with similar systems, be ready to discuss that. Showing that you can quickly adapt to new software will give you an edge.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, such as handling overdue accounts or assessing credit applications. Think through your approach to these scenarios beforehand. This preparation will help you respond effectively and showcase your critical thinking skills during the interview.
