At a Glance
- Tasks: Lead restoration projects and support technicians in delivering top-notch service.
- Company: Join a dynamic team in South East London with a focus on quality restoration.
- Benefits: Enjoy a competitive salary, generous holiday, and a company van for personal use.
- Other info: Great opportunities for learning and career growth in a supportive environment.
- Why this job: Make a real difference in restoring properties while developing your leadership skills.
- Qualifications: Experience in restoration and strong communication skills are essential.
Salary: £38,000 per annum
Location: South East London (field-based role across assigned postcode areas)
Primary depot: Dunstable
About the Role
We are seeking experienced Lead Restoration Technicians to join our South East London team. You will take a leading role on site, overseeing restoration works and supporting technicians to deliver high-quality service across residential and commercial properties. This is a hands-on field role where you will be responsible for leading jobs, ensuring technical standards are met, and supporting the successful completion of restoration projects within your allocated postcode area.
Working Pattern
- 08:00 – 16:30, Monday to Friday (site-based)
- Start and finish directly at client sites
- No overtime payment (salary reflects revised structure and reduced travel time)
- Work allocated within East London to minimise travel time
On-Call Rota
- 1 in 10 weeks on-call requirement
- Allowance paid: £30 per weekday, £50 per weekend day
- Payment applies even if not called out
- Additional earning potential up to approx. £250 per on-call week
Key Responsibilities
- Lead restoration works on site across South East London properties
- Supervise and support Restoration Technicians
- Carry out site assessments and determine appropriate restoration methods
- Ensure all works are completed to required technical and safety standards
- Manage job progress, reporting, and documentation
- Liaise with clients, insurers, and internal teams
- Maintain company vehicles, tools, and equipment
- Ensure strict adherence to health & safety procedures
- Support and guide junior team members where required
What We’re Looking For
- Experience in restoration/mitigation (water, fire, mould damage, etc.)
- Previous supervisory or lead technician experience preferred
- Strong technical understanding of restoration equipment and processes
- Confident decision-maker on site
- Good communication and customer service skills
- Full UK driving licence required
Benefits
- £38,000 salary
- 28 days holiday (including bank holidays)
- Company van & fuel card (personal use included)
- Workplace pension
- Life assurance
- Quarterly bonus scheme
- Eye care support
- Learning & development opportunities
- Medical cash plan
- Employee Assistance Programme
- Annual flu vaccination
- Mobile assistance allowance
- Annual pay review
- Paid on-call rota with additional earning potential
Lead Technicians - South East London employer: Core Group
Contact Detail:
Core Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Technicians - South East London
✨Tip Number 1
Network like a pro! Reach out to your contacts in the restoration industry and let them know you're on the lookout for Lead Technician roles. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer for projects or take on freelance gigs related to restoration. This not only boosts your experience but also shows potential employers that you're passionate and proactive about your field.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and leadership skills. Be ready to discuss specific restoration scenarios you've handled and how you led your team to success. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are eager to join our South East London team. It shows initiative and helps us get to know you better right from the start.
We think you need these skills to ace Lead Technicians - South East London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in restoration and any supervisory roles you've held. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your technical know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Lead Technician role. Share specific examples of your past work and how you’ve led teams to success in restoration projects.
Show Off Your Communication Skills: Since you'll be liaising with clients and team members, it’s important to demonstrate your communication skills in your application. Use clear and concise language, and make sure to convey your customer service experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Core Group
✨Know Your Restoration Stuff
Make sure you brush up on your knowledge of restoration techniques, especially for water, fire, and mould damage. Be ready to discuss specific methods you've used in past projects and how they align with the company's standards.
✨Show Off Your Leadership Skills
Since this role involves supervising other technicians, be prepared to share examples of how you've successfully led a team in the past. Highlight your decision-making skills and how you’ve supported junior members to ensure high-quality service.
✨Communicate Like a Pro
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you would liaise with clients and internal teams. Think about scenarios where effective communication made a difference in your work.
✨Safety First!
Familiarise yourself with health and safety procedures relevant to restoration work. Be ready to discuss how you ensure compliance on-site and how you handle any potential safety issues that may arise during a project.