At a Glance
- Tasks: Join us to process orders, manage calls, and deliver top-notch customer service.
- Company: Work with a well-established building supplies company near Gloucester GL10.
- Benefits: Earn £14.95/hour initially, then £29,000/year upon permanent employment.
- Why this job: Enjoy a temp-to-perm role with career growth in a friendly environment.
- Qualifications: Previous customer service or admin experience preferred; strong communication skills required.
- Other info: Perfect for those eager to learn and thrive in a fast-paced setting.
The predicted salary is between 23200 - 29000 £ per year.
Job Title: Customer Service & Admin Support Location: Gloucester GL10 Salary: £14.95 per hour (First 12 weeks), £29,000 per annum (Upon permanent employment) Contract: Temp to Perm Overview: We are currently recruiting for a Customer Service and Admin Support role with a well-established building supplies company located just outside Gloucester GL10 . This is a great opportunity for someone looking to gain permanent employment with a reputable company. The role will involve order processing, taking calls, and handling orders for both business-to-business (B2B) and direct-to-customer transactions. Key Responsibilities: Process customer orders efficiently and accurately. Manage inbound calls, taking orders and answering queries. Provide excellent customer service to both B2B and direct customers. Work closely with internal teams to ensure smooth order fulfillment and timely delivery. Maintain accurate records of customer interactions and transactions. Salary & Benefits: £14.95 per hour for the first 12 weeks as a temporary employee. £29,000 per annum once permanently employed by the client. Opportunity to transition to permanent employment based on performance. Requirements: Previous experience in customer service or administration is preferred. Strong communication skills and a friendly, professional telephone manner. Excellent organisational skills and attention to detail. Ability to work in a fast-paced environment and manage multiple tasks. A proactive attitude and willingness to learn. Why Apply: Temp to perm opportunity offering stability and career progression. Competitive salary with the chance to become a permanent member of a thriving company. Friendly and supportive working environment. If you’re passionate about customer service and looking to take the next step in your career, please apply today! For further information, feel free to contact us
Customer Service & Admin Support In Gloucester GL10 employer: Core Group
Contact Detail:
Core Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Admin Support In Gloucester GL10
✨Tip Number 1
Familiarize yourself with the building supplies industry. Understanding the products and services offered by the company will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves handling calls and taking orders, being able to convey information clearly and professionally is crucial.
✨Tip Number 3
Showcase your organizational skills by preparing examples of how you've managed multiple tasks in previous roles. This will highlight your ability to thrive in a fast-paced environment, which is essential for this position.
✨Tip Number 4
Demonstrate a proactive attitude by researching common customer service challenges in the industry. Being prepared with solutions or ideas can set you apart from other candidates during the interview process.
We think you need these skills to ace Customer Service & Admin Support In Gloucester GL10
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description. Understand the key responsibilities and requirements for the Customer Service & Admin Support position, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or administration. Use specific examples that demonstrate your strong communication skills and ability to manage multiple tasks.
Showcase Your Skills: Clearly outline your organisational skills and attention to detail in your application. Mention any relevant software or tools you are familiar with that could aid in order processing and record-keeping.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service. Explain why you want to work for this building supplies company and how you can contribute to their team. Make it personal and engaging!
How to prepare for a job interview at Core Group
✨Showcase Your Customer Service Skills
Make sure to highlight your previous experience in customer service during the interview. Share specific examples of how you've handled customer queries or resolved issues, as this will demonstrate your ability to provide excellent service.
✨Demonstrate Strong Communication
Since the role involves managing inbound calls and taking orders, it's crucial to exhibit strong communication skills. Practice speaking clearly and confidently, and be prepared to answer questions about how you would handle different customer scenarios.
✨Emphasize Organizational Skills
The job requires excellent organizational skills and attention to detail. Be ready to discuss how you prioritize tasks and manage multiple responsibilities in a fast-paced environment. Providing examples from past experiences can strengthen your case.
✨Express Your Willingness to Learn
A proactive attitude and willingness to learn are key traits for this position. During the interview, convey your enthusiasm for the role and your eagerness to grow within the company. This will show that you're not just looking for a job, but a long-term career.