Warehouse Team Leader

The role of Team Leader within this ecommerce business plays a key part in leading and motivating warehouse operatives, ensuring day to day SLA’s are met while delivering great service and operational excellence., Please note, due to the hours of operation shift flexibility is required

Role Objectives

Ø Performance and Progress

o Plan the training of warehouse operatives , monitoring performance and progress through regular reviews, and feedback

Ø Daily Reports

o Carry out daily briefs within the team, ensuring objectives are reached throughout the shift

Ø Maximise space /Warehouse space

o Efficient use of space/ Plan the layout of clients goods effectively , maximizing space

Ø Team Management

o Lead and motivate the team

o Independently lead and organize a shift (e.g. weekend shift)

Ø Productivity

o Managing daily pick/pack rates within company expectations

Ø Health & Safety

o Ensure H&S and hygiene is prevalent at all times- checked consistently throughout the shift

Ø Accountability

o Daily updates to shift managers of team progression, managing day to day workload efficiently.

o Completing detailed shift reports

Ø Security

o Employee searches

o Locking & securing the site

Reporting to:

Ø Shift Operations Managers

Managing a team of up to 25 operatives you will be required to demonstrate the ability to manage a successful shift in a multi- customer 3PL. Requirements will include previous 3PL, B2B and B2C management, in a fast paced environment. General duties will include carrying out daily briefs with the team, planning the training of warehouse operatives and monitoring performance, managing daily picking and packing rates, lead and motivate the team, and locking and securing the site.

A positive attitude towards culture and morale are essential and the initiative to adapt and change

The successful candidate will ideally have experience within a similar role, and must have strong written and verbal communication, alongside people management and organisational skills, the ability to conduct 1 – 2 – 1s, and be comfortable in formal meetings. A current FLT licence and First Aid qualification would be highly advantageous., · People Management

· Planning and organizational skills

· Excellent oral and written communication skills

· Ability to lead and motive others

· Ability to work as part of a team

· Able to work under pressure and to tight deadlines

· Drive a positive culture / Can do attitude

· PC literate ( competent on Microsoft applications)

· Comfortable in formal meetings

· Conduct 1-2-1s

Desirable Skills

· First Aid qualified

· FLT trained

· Ability to interact with clients – written or verbal

· Ability to interact with all levels of employees & departments

Essential behavioural Skills

· Promote safety practices at all times

· Provide support to any colleague who requires it

· Actively engage in all areas of the operation

• Additional leave

• Company pension

• Free parking

• Health & wellbeing programme

• On-site parking