Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist in managing gym operations and ensuring a top-notch member experience.
- Company: Core Development & Management focuses on creating welcoming fitness environments.
- Benefits: Enjoy 401(k) matching, health insurance, employee discounts, and free uniforms.
- Why this job: Join a supportive team with opportunities for growth and a fun work culture.
- Qualifications: Customer service skills and CPR certification required; fitness industry experience preferred.
- Other info: Free Black Card membership after 90 days and potential monthly bonuses.
The predicted salary is between 36000 - 60000 £ per year.
The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club.
Full time: 40 hours per week. Mon-Thurs 2p-10p, Saturdays 9a-5p. (Asst Mgr can also earn up to a $200 bonus per month)
Essential Duties And Responsibilities- Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
- Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
- Assist with Staff Management and provide backup support to Club Manager as needed.
- Assist in scheduling and supervising staff.
- Member service oversight - Ensuring staff is providing a superior customer experience at all times.
- Assist in resolving or escalating employee issues or concerns.
- Involved in all front desk related activities including:
- Answer phones in a friendly manner and assist callers with a variety of questions.
- Check members into the system.
- New member sign-up.
- Take prospective members on tours.
- Facilitate all member requests, issues and questions.
- Superior customer service skills, preferably in the fitness industry.
- Experience working as a Member Service Representative at Planet Fitness.
- Solid supervisory, diplomacy and listening skills.
- Basic computer proficiency (Microsoft Suite).
- Hard working, enthusiastic and energetic!
- Strong problem resolution skills.
- Current CPR Certification required.
- High school diploma/GED equivalent required.
- Must be 18 years of age or older.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occasionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.
All staff will also receive a free Black Card membership after 90 days of employment. As a Core Development and Management employee you are eligible for benefits if you are regularly scheduled and work at least 30 hours per week. Benefits are effective on the first of the month following the date of hire. Benefit offerings include Medical options, Dental, Vision, Flexible Spending Accounts, 401k with company contribution, paid vacation time plus additional ancillary benefits like access to Pet Insurance and Aflac. In addition, we are growing and opportunities for advancement are often available. We take pride in promoting from within!
Assistant Manager employer: Core Development & Management
Contact Detail:
Core Development & Management Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with the gym's culture and values, especially the 'Judgement Free' philosophy. This will help you align your responses during interviews and demonstrate that you understand what makes their environment unique.
✨Tip Number 2
Network with current or former employees of Core Development & Management. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare to discuss your experience in customer service, particularly in the fitness industry. Be ready to share specific examples of how you've handled customer interactions and resolved issues effectively.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to motivate and develop staff will resonate well with the hiring team.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and management, particularly in the fitness industry. Use keywords from the job description to demonstrate that you meet the qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that align with the responsibilities of the Assistant Manager position, such as staff training or customer service excellence.
Highlight Relevant Skills: Emphasise your supervisory skills, problem resolution abilities, and any certifications like CPR. These are crucial for the role and should be clearly stated in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Core Development & Management
✨Showcase Your Customer Service Skills
As the Assistant Manager, you'll need to demonstrate superior customer service skills. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues, especially in a fitness environment.
✨Highlight Your Leadership Experience
Since this role involves supervising staff, be ready to discuss your leadership style and any relevant experience. Share specific instances where you trained or developed team members, showcasing your ability to foster a high-performing team.
✨Familiarise Yourself with the Gym's Operations
Research Core Development & Management and understand their operations. Be prepared to discuss how you would maintain a welcoming atmosphere and ensure a 'Judgement Free' experience for all members.
✨Prepare for Problem-Solving Scenarios
The role requires strong problem resolution skills. Think of potential challenges you might face as an Assistant Manager and prepare to discuss how you would address them, demonstrating your critical thinking and diplomacy.
