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For Companies At a Glance
- Tasks: Lead a team in investment operations, ensuring high-quality client service and compliance.
- Company: Join a leading investment management firm in Glasgow with a focus on growth and development.
- Benefits: Enjoy a hybrid work model with 3 days in the office and 2 days at home.
- Why this job: Be part of a dynamic team that values performance, improvement, and client experience.
- Qualifications: Experience in managing operational teams; IOC qualification preferred but not essential.
- Other info: Core-Asset Consulting promotes equal opportunities and welcomes diverse applicants.
The predicted salary is between 43200 - 72000 £ per year.
Our client, an investment management firm in Glasgow, is recruiting for a Team Leader to join their Middle Office function on a 7-month fixed-term basis. This is an excellent opportunity for an experienced people manager with a strong background in operations, client service, and regulatory awareness. Our client offers a hybrid working model of 3 days in the office and 2 days at home.
Skills/Experience:
- IOC qualification (or progress toward it) preferred but not essential.
- Previous experience managing or leading operational teams, ideally within financial services or investment management.
- Strong understanding of client servicing, regulatory compliance, and service delivery metrics.
- Knowledge of FCA CASS regulations or equivalent frameworks.
- Effective communicator with strong relationship-building and stakeholder management skills.
Core Responsibilities:
- Lead daily operations for onboarding and servicing to ensure consistent, high-quality delivery.
- Manage, coach, and develop team members to drive performance and improvement.
- Track and report on SLAs, KPIs, and risk metrics for internal stakeholders.
- Enhance processes to improve client and user experience (CX/UX).
- Collaborate across teams to align timelines, expectations, and strategy.
- Ensure compliance with FCA regulations and business continuity policies.
- Identify and support team training and development needs.
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
Team Leader - Investment Operations employer: Core-Asset Consulting
Contact Detail:
Core-Asset Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Investment Operations
✨Tip Number 1
Familiarise yourself with FCA CASS regulations and other compliance frameworks relevant to investment operations. This knowledge will not only help you in interviews but also demonstrate your commitment to regulatory awareness, which is crucial for the role.
✨Tip Number 2
Highlight your experience in managing operational teams within financial services. Be prepared to discuss specific examples of how you've led teams to improve performance and client service, as this aligns closely with the responsibilities of the Team Leader position.
✨Tip Number 3
Showcase your communication and relationship-building skills. Prepare to share instances where you've successfully collaborated with stakeholders or enhanced team dynamics, as these are key attributes for a Team Leader in this role.
✨Tip Number 4
Research the company culture and values of the investment management firm. Understanding their approach to client servicing and operational excellence will allow you to tailor your discussions during the interview, making you a more appealing candidate.
We think you need these skills to ace Team Leader - Investment Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations and team management, particularly within financial services or investment management. Emphasise any qualifications like the IOC or progress towards it.
Craft a Strong Cover Letter: Write a cover letter that showcases your leadership skills and understanding of client servicing and regulatory compliance. Mention specific examples of how you've improved processes or driven team performance in previous roles.
Highlight Relevant Skills: In your application, clearly outline your communication skills, relationship-building abilities, and experience with FCA CASS regulations or similar frameworks. This will demonstrate your fit for the role.
Proofread Your Application: Before submitting, carefully proofread your application to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in investment operations.
How to prepare for a job interview at Core-Asset Consulting
✨Understand the Role
Make sure you have a clear understanding of the Team Leader role in Investment Operations. Familiarise yourself with the responsibilities, especially around client servicing and regulatory compliance, as these will likely be key discussion points.
✨Showcase Leadership Experience
Prepare to discuss your previous experience managing operational teams. Highlight specific examples where you've successfully led a team, improved performance, or enhanced processes, as this will demonstrate your capability for the role.
✨Know Your Regulations
Brush up on FCA CASS regulations and any relevant compliance frameworks. Being able to speak knowledgeably about these topics will show that you are well-prepared and understand the importance of regulatory compliance in investment operations.
✨Prepare Questions
Have thoughtful questions ready to ask at the end of the interview. This could include inquiries about team dynamics, company culture, or how success is measured in the role. It shows your interest and helps you assess if the company is the right fit for you.
