Frontline Service Desk Lead - 1st Line in Newcastle upon Tyne

A leading investment firm is seeking a 1st Line Team Leader in Newcastle upon Tyne. The ideal candidate will manage a high-performing support team, ensuring service excellence while developing team capabilities. Responsibilities include technical guidance, maintaining supplier relationships, and monitoring SLAs. This role offers a fantastic opportunity for an experienced professional looking to make a significant impact within the organization. #J-18808-Ljbffr