Front of House & Events Manager

Our client, a wealth and investment company, is seeking a Front of House & Events Manager to join their team based in London. In this great and varied role, you will be working in partnership with the wider Property & Facilities management team. You will be responsible for ensuring the delivery of consistent and high-quality Front of House and Events services for assigned office(s), which includes the provision of face-to-face client visits, colleague queries, events support, and coordination and room booking processing across the Group.

Skills/Experience:

• Experience of managing a team, and strong team and people leadership skills.
• Excellent interpersonal skills to build strong stakeholder relationships.
• High level of attention to detail & planning, and organisational skills.
• Good communication skills, both written and verbal communication.
• Experience of using MS Office.
• Passionate, high energy, self-starting team player who achieves goals and strives for continuous improvement.
• Experience within the Hospitality sector.
• Wealth management industry exposure (desirable).

Core Responsibilities:

• Work in partnership with the wider Property & Facilities management team to effectively deliver on the services, providing a united and aligned approach.
• Manage the Group room booking system and processes liaising with the relevant internal stakeholders, as and when necessary.
• Manage and lead the Front of House (FOH) team in assigned office(s) so that they effectively carry out their duties, training and coaching them in all aspects of the role.
• Work with the People Function to lead on any recruitment, induction and training of new FOH colleagues.
• Review FOH procedures on an ongoing basis making suggestions for improvement where appropriate and ensuring procedures are documented and up to date.
• Manage the client hospitality (including catering and event requests booking processes); ensuring the FOH team liaise closely with the catering team/catering providers, as well as wider Facilities team and IT colleagues, as required; ensuring that all catering, beverage and event bookings are fulfilled effectively.
• Contribute to the regular Group FOH meetings, progressing any action points and cascading information to the FOH team as appropriate.
• Ensure the FOH infrastructure is working correctly, liaising with IT and colleagues across the wider Facilities team as required, and escalating where necessary.

Benefits:

• A highly competitive salary
• Wider Benefits package

Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.

To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.