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- Tasks: Support customers with accounting queries and deliver training on our online platform.
- Company: Join a dynamic UK-based fintech organisation focused on innovation.
- Benefits: Enjoy a competitive salary and a comprehensive benefits package.
- Why this job: Kickstart your career in fintech while helping small businesses thrive.
- Qualifications: Degree in Accounting or related studies; strong IT skills required.
- Other info: Be part of a supportive team that values learning and collaboration.
The predicted salary is between 28800 - 48000 £ per year.
Core-Asset Consulting is working with a UK-based fintech organisation to recruit a Graduate Customer Support Accountant. This opportunity is well suited to a recent accountancy graduate or early-career professional looking to build a long-term career within fintech, combining accounting knowledge with customer-facing responsibilities.
This role offers structured, individual training and development, enabling you to build confidence and capability while supporting customers using an online accounting platform. You will join a supportive team environment that values learning, collaboration, and high-quality service delivery.
Essential Skills & Experience- A degree in Accounting or completed accountancy-related studies.
- A solid understanding of UK accounting processes, supported by academic learning or practical exposure.
- Strong IT skills and confidence working with digital and cloud-based systems.
- An interest in the challenges faced by small businesses and how financial software can support them.
- Awareness of bookkeeping and accounting software used by small business owners.
- A customer-focused mindset and an interest in delivering high-quality service.
- Act as a first point of contact for customers via phone, email, and online chat.
- Respond accurately and promptly to customer and accounting-related queries.
- Deliver customer training through outbound calls to trial users and subscribers.
- Proactively engage with users to provide guidance and support.
- Assist prospective customers who require additional information before adopting the product.
- Support internal teams by testing new features and system upgrades.
- A highly competitive salary
- Wider Benefits package
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Operations Assistant in Edinburgh employer: Core-Asset Consulting Ltd
Contact Detail:
Core-Asset Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Assistant in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech world, attend industry events, and join relevant online groups. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer support and accounting. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your understanding of accounting processes and customer service. This can set you apart from other candidates and demonstrate your proactive approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operations Assistant in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Assistant role. Highlight your accounting knowledge and any customer service experience you have. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about fintech and how your background makes you a great fit for our team. Keep it friendly and professional, just like us!
Showcase Your IT Skills: Since this role involves working with digital and cloud-based systems, make sure to mention any relevant IT skills or software you've used. We love tech-savvy candidates who can hit the ground running!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Good luck!
How to prepare for a job interview at Core-Asset Consulting Ltd
✨Know Your Accounting Basics
Brush up on your UK accounting processes and any relevant software. Be ready to discuss how your academic knowledge applies to real-world scenarios, especially in a customer support context.
✨Show Off Your Customer Service Skills
Prepare examples of how you've successfully handled customer queries or provided support in the past. Highlight your customer-focused mindset and how you can deliver high-quality service.
✨Familiarise Yourself with the Product
Take some time to explore the online accounting platform the company uses. Understanding its features will help you answer questions confidently and show your genuine interest in the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the team environment, training opportunities, and how the company supports small businesses. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
