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- Tasks: Support small businesses with their accounting queries and provide training on our online platform.
- Company: Join a dynamic UK-based fintech organisation focused on customer service excellence.
- Benefits: Enjoy a competitive salary and a range of attractive benefits.
- Why this job: Make a real difference by helping businesses thrive through expert support.
- Qualifications: Relevant accounting experience and a passion for customer service.
- Other info: Be part of a supportive team with opportunities for growth in the fintech industry.
The predicted salary is between 30000 - 48000 £ per year.
A UK-based fintech organisation seeks a Customer Support Accountant to join their dedicated support function. This role is ideal for accounting professionals aiming to deliver high-quality service to small business customers through their online accounting platform.
Responsibilities include:
- Acting as a primary contact for queries
- Providing customer training
- Supporting internal teams
The ideal candidate should possess relevant accounting experience and a customer-focused mindset. The position offers a competitive salary and a variety of benefits.
Fintech Customer Support Accountant – Cloud Skills Training in Edinburgh employer: Core-Asset Consulting Ltd
Contact Detail:
Core-Asset Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fintech Customer Support Accountant – Cloud Skills Training in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the fintech space and let them know you're on the hunt for a Customer Support Accountant role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer support and accounting. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and how it aligns with the job.
✨Tip Number 3
Showcase your customer-focused mindset during interviews. Share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate that you’re not just about numbers, but also about providing top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Fintech Customer Support Accountant – Cloud Skills Training in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant accounting experience and customer service skills. We want to see how you can bring value to our team, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about fintech and how your background makes you the perfect fit for the Customer Support Accountant role. We love a good story!
Showcase Your Communication Skills: As a Customer Support Accountant, clear communication is key. In your application, demonstrate your ability to convey complex information simply and effectively. We’re looking for someone who can connect with our customers effortlessly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Core-Asset Consulting Ltd
✨Know Your Numbers
Brush up on your accounting knowledge and be ready to discuss key financial concepts. Familiarise yourself with common queries small business customers might have about the online accounting platform, as this will show your expertise and readiness to help.
✨Customer-Centric Mindset
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to assist a client, as this will demonstrate your customer-focused approach that the fintech organisation values.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on articulating your experience clearly and confidently, especially regarding your accounting background and how it relates to customer support. This will help you feel more at ease during the actual interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, team dynamics, and the specific challenges faced by the customer support team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
