Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a global team to provide top-notch CRM support and manage complex user escalations.
- Company: A leading global asset management firm with a focus on excellence.
- Benefits: Competitive salary and a comprehensive benefits package.
- Why this job: Join a dynamic team and make a real difference in user experience.
- Qualifications: Experience with Microsoft Dynamics CRM and strong leadership skills.
- Other info: Exciting opportunity for career growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
A global asset management firm is looking for an experienced CRM Support Lead in Edinburgh on an initial 12-month contract. The role involves leading a high-volume support environment, developing a distributed team, and managing complex escalations to ensure excellent user experience.
Candidates should have experience with Microsoft Dynamics CRM, team leadership skills, and a proactive approach towards service excellence. A competitive salary and wider benefits package are offered.
CRM Support Lead — Scale a Global Team & Drive Excellence employer: Core-Asset Consulting Ltd
Contact Detail:
Core-Asset Consulting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Support Lead — Scale a Global Team & Drive Excellence
✨Tip Number 1
Network like a pro! Reach out to your connections in the asset management sector and let them know you're on the hunt for a CRM Support Lead role. A personal recommendation can go a long way in getting your foot in the door.
✨Tip Number 2
Prepare for those interviews! Brush up on your Microsoft Dynamics CRM knowledge and be ready to discuss how you've led teams in high-pressure environments. We want to see you shine and show us how you drive excellence!
✨Tip Number 3
Showcase your leadership skills! When chatting with potential employers, share specific examples of how you've managed complex escalations and improved user experience. We love hearing about real-life successes!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are ready to make an impact in our global team.
We think you need these skills to ace CRM Support Lead — Scale a Global Team & Drive Excellence
Some tips for your application 🫡
Show Off Your CRM Skills: Make sure to highlight your experience with Microsoft Dynamics CRM in your application. We want to see how you've used it to drive excellence in previous roles, so don’t hold back on the details!
Leadership Experience is Key: Since this role involves leading a distributed team, share examples of your team leadership skills. We love to see how you've motivated and developed others, so include any relevant experiences that showcase your ability to lead.
Be Proactive in Your Approach: We’re looking for candidates who take initiative. In your application, mention specific instances where you’ve proactively solved problems or improved processes. This will show us that you’re the right fit for driving service excellence.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at Core-Asset Consulting Ltd
✨Know Your CRM Inside Out
Make sure you’re well-versed in Microsoft Dynamics CRM. Brush up on its features, functionalities, and common issues users face. Being able to discuss specific scenarios where you've successfully resolved CRM-related challenges will show your expertise.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams in high-pressure environments. Think about times when you’ve developed team members or managed escalations effectively. This will demonstrate your capability to lead a distributed team and drive service excellence.
✨Emphasise Your Proactive Approach
Be ready to discuss how you anticipate user needs and improve processes. Share instances where you’ve implemented changes that enhanced user experience or streamlined support operations. This will highlight your proactive mindset, which is crucial for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s current CRM challenges and their vision for the support team. This shows your genuine interest in the role and helps you gauge if the company aligns with your career goals.
