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For Companies At a Glance
- Tasks: Be the go-to person for customers and ensure smooth service operations.
- Company: Join a reputable automotive service team in Bicester.
- Benefits: Earn a competitive salary with bonus potential and enjoy a permanent contract.
- Why this job: Kickstart your career in the automotive industry and make a difference for customers.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Work in a dynamic environment with opportunities for growth.
The predicted salary is between 28000 - 32000 £ per year.
Location: Bicester
Department: Service VW
Salary: £28-32,000.00 Per annum + Bonus up to £4,000.00 per annum OTE £36, in 3 Sat Mornings
Hours: 44.5 Hours per Week inc 1 in 3 Saturday mornings
Contract Type: Permanent
Cordwallis Bicester has an opportunity to welcome a new member to our Service Advisor Team. You will be the first point of contact between the customer and workshop.
VAG Service Advisor employer: Cordwallis Group
Contact Detail:
Cordwallis Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VAG Service Advisor
✨Tip Number 1
Make sure you know the ins and outs of the VAG brand. Brush up on your knowledge about their services and products, so you can impress during the interview. We want to see that you're genuinely interested in the role!
✨Tip Number 2
Practice your customer service skills! As a Service Advisor, you'll be the face of the company. Role-play with a friend or family member to get comfortable handling different customer scenarios. We believe in being prepared!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. This can give you insider info about the company culture and might even lead to a referral. We love when our candidates come recommended!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Cordwallis Bicester!
We think you need these skills to ace VAG Service Advisor
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what the role of a VAG Service Advisor entails and how your skills match up with what we're looking for.
Tailor Your CV and Cover Letter: When applying, don’t just send a generic CV. We love it when candidates tailor their applications to highlight relevant experience and skills that align with the Service Advisor role. Show us why you're the perfect fit!
Be Clear and Concise: In your written application, keep things clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid fluff – we want to know what makes you stand out!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to track your application more efficiently. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Cordwallis Group
✨Know Your Stuff
Make sure you brush up on your knowledge of VAG vehicles and the services offered. Familiarise yourself with common customer queries and workshop processes, as this will show that you're genuinely interested in the role and can handle customer interactions effectively.
✨Showcase Your Communication Skills
As a Service Advisor, you'll be the bridge between customers and the workshop. Practice explaining technical information in simple terms. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions, which is crucial for building rapport with customers.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like a dissatisfied customer or a complex service issue. Think of examples from your past experience where you've successfully resolved similar challenges, and be ready to share those stories.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. This not only shows respect for the interviewers but also reflects your understanding of the automotive industry’s standards and customer expectations.
