At a Glance
- Tasks: Collect and deliver vehicles while providing top-notch customer service.
- Company: Join a dynamic team focused on customer satisfaction and vehicle care.
- Benefits: Enjoy 22 days holiday, health support, and a cycle to work scheme.
- Other info: Work in a supportive environment with opportunities for growth and development.
- Why this job: Be part of a vital role that keeps customers happy and vehicles moving.
- Qualifications: Must have a full UK drivers licence for 5+ years and great communication skills.
The predicted salary is between 29741 - 29741 € per year.
Do you put your customer’s needs at the heart of everything you do, ensuring that you deliver a high standard and professional service to your customers? As a Vehicle Movement Specialist, your role is primarily to collect and deliver customer vehicles as well as assisting our customers in our busy yard and with general vehicle movement.
For this role, it is essential that you have held a full UK drivers licence for a minimum of 5 years.
Working Hours: 7.00am to 5.00pm with 1 hour unpaid lunch break Monday to Friday - 45 hours per week.
Salary: £29,741.40 per annum
Benefits Package:
- 22 days holiday + public holidays
- Increased loyalty service holidays (3yrs / 5yrs / 7Yrs / 10yrs)
- Holiday + Purchase Scheme
- Statutory employer pension
- Free Class IV MOT per year
- Mental Health First Aiders
- Health and Wellbeing Support
- Referral bonus if you introduce your friends
- 2x basic salary life insurance
- Paternity pay – Full 2 weeks
- Corporate uniform provided
- Cycle to work scheme
Role Responsibilities:
- Timely and efficient vehicle collections and deliveries as directed by the Service Manager/Workshop Controller
- Moving vehicles on and off site
- Moving vehicles around the site – ready for workshop repairs to be completed
- Reporting all vehicle accidents, damages, and faults promptly and in accordance with company policy
- Completion of necessary administrative tasks as required by the client
- Always ensuring the security of customers’ vehicles and their property
- Adhering to HSE policies and utilising personal protective equipment (PPE) when necessary
- Maintaining a professional appearance and delivering customer service in line with company policy
Qualifications:
- Full UK drivers licence, held for a minimum of 5 years
- Previous or current experience in a similar role
- Reliable, flexible, positive and professional
- A ‘Can-do’ attitude, with willingness to take on any task
- Good team player with the ability to plan and prioritise own workload
- Exceptional customer service and communication skills
- Ability to handle customer complaints and diffuse difficult situations calmly
- Applicants must be over the age of 25 for insurance stipulations
- No more than 6 points accepted for minor driving offences; no DR10s
- Applicants must be based in the United Kingdom
Vehicle Movement Specialist in London employer: Cordwallis Group
As a Vehicle Movement Specialist, you will thrive in a supportive work environment that prioritises customer satisfaction and professional development. With a comprehensive benefits package including generous holiday allowances, health and wellbeing support, and opportunities for career growth, our company fosters a culture of teamwork and respect. Located in a vibrant area, we offer a unique chance to be part of a dedicated team committed to delivering exceptional service while ensuring your personal and professional needs are met.
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Movement Specialist in London
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them during interviews.
✨Tip Number 2
Practice your customer service skills! As a Vehicle Movement Specialist, you'll need to handle various situations with ease. Role-play with friends or family to prepare for those tricky questions about customer interactions.
✨Tip Number 3
Be ready to showcase your driving experience! Since you need a full UK driver's licence for at least 5 years, think of examples where your driving skills made a difference. Share these stories when you get the chance!
✨Tip Number 4
Dress the part! First impressions matter, especially in a professional setting. Make sure you look smart and presentable for any interviews or meet-ups. It shows you take the role seriously!
We think you need these skills to ace Vehicle Movement Specialist in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in delivering top-notch customer service. We want to see how you put customers at the heart of everything you do, so share specific examples that demonstrate your commitment to their needs.
Be Clear About Your Driving Experience:Since a full UK driver's licence for at least 5 years is essential, don’t forget to mention your driving history. Let us know about any relevant experience you have in vehicle movement or similar roles to show you're the right fit for the job.
Keep It Professional Yet Personal:While we appreciate professionalism, we also love a bit of personality! Make your application stand out by being yourself. Share your ‘Can-do’ attitude and how you handle challenges with a positive spin.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cordwallis Group
✨Know Your Stuff
Make sure you understand the role of a Vehicle Movement Specialist inside out. Familiarise yourself with the responsibilities, like vehicle collections and deliveries, and be ready to discuss how your experience aligns with these tasks.
✨Customer Service Focus
Since this role is all about putting customers first, think of examples from your past where you've delivered exceptional service. Be prepared to share how you handled difficult situations or complaints, showcasing your calm and professional approach.
✨Show Off Your Driving Skills
With a full UK driver's licence for over 5 years, you’ve got the basics covered. However, be ready to talk about your driving experience in detail. Mention any relevant driving courses or certifications that could set you apart from other candidates.
✨Dress the Part
First impressions matter! Even though you’ll be in a uniform, showing up looking neat and professional can make a big difference. It shows you take the opportunity seriously and are ready to represent the company well.
