At a Glance
- Tasks: Collect and deliver customer vehicles while ensuring top-notch service.
- Company: Join Cordwallis, a company that values leadership, integrity, and fun.
- Benefits: Enjoy 22 days holiday, health support, and a fantastic benefits package.
- Other info: Great career growth opportunities with potential to reach director level.
- Why this job: Make a real impact by providing exceptional service in a dynamic environment.
- Qualifications: Must have a full UK drivers licence for at least 5 years.
The predicted salary is between 29741 - 29741 £ per year.
Do you put your customers' needs at the heart of everything you do, ensuring that you deliver a high standard and professional service to your customers? As a Vehicle Movement Specialist, your role is primarily to collect and deliver customer vehicles, as well as assisting our customers in our busy yard and with general vehicle movement.
For this role, it is essential that you have held a full UK driver's licence for a minimum of 5 years.
Working Hours: 7.00am to 5.00pm with 1 hour unpaid lunch break, Monday to Friday - 45 hours per week.
Salary: £29,741.40 per annum. Overtime is paid above basic hours worked and some Saturday working may be available; this must always be agreed in advance with your line manager.
Great Benefits Package available:
- 22 days holiday + public holidays
- Increased loyalty service holidays (3yrs / 5yrs / 7yrs / 10yrs)
- Holiday + Purchase Scheme
- Statutory employer pension
- Free Class IV MOT per year
- Mental Health First Aiders
- Health and Wellbeing Support
- Referral bonus if you introduce your friends
- 2x basic salary life insurance
- Paternity pay - Full 2 weeks
- Corporate uniform provided
- Cycle to work scheme
- Group Accident Policy
What does the role involve?
- Timely and efficient vehicle collections and deliveries as directed by the Service Manager/Workshop Controller
- Moving vehicles on and off site
- Moving vehicles around the site ready for workshop repairs to be completed
- Reporting all vehicle accidents, damages, and faults promptly and in accordance with company policy
- Completion of necessary administrative tasks as required by the client
- Always ensuring the security of customers' vehicles and their property
- Adhering to HSE policies and utilising personal protective equipment (PPE) when necessary
- Maintaining a professional appearance and delivering customer service in line with company policy
What do you need to succeed in this role?
- Full UK driver's licence, held for a minimum of 5 years
- Previous or current experience in a similar role
- Reliable, flexible, positive, and professional
- A can-do attitude, with willingness to take on any task
- Good team player with the ability to plan and prioritise own workload
- Exceptional customer service and communication skills
- Ability to handle customer complaints and diffuse difficult situations calmly
- Applicants must be over the age of 25 for insurance stipulations
- No more than 6 points accepted for minor driving offences; no DR10s
Working for Cordwallis is not just about the job - it's about you too. This is where the company goes the extra mile and provides an industry-leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, holiday loyalty scheme, cycle to work, and the opportunity to develop your career up to director level if that's your ambition.
Cordwallis is dedicated to delivering exceptional products and services to our customers, and the successful candidate will reflect our core values: LEADERSHIP, INTEGRITY (open, transparent, supportive), and FUN in terms of recognition for performing above and beyond and celebrating success in all we do, and EXCELLENCE (People, teams, development).
Unfortunately, due to the high volumes of applications, we are only able to contact candidates who are successful in progressing to the next stage. If you have not been contacted within 7 days of your application, then please presume that you have not been successful on this occasion.
Please be aware we can only accept applications from UK-based applicants.
Vehicle Movement Specialist in Hounslow employer: Cordwallis Group
At Cordwallis, we prioritise our employees' well-being and professional growth, offering a comprehensive benefits package that includes generous holiday allowances, health and wellbeing support, and opportunities for career advancement up to director level. Our vibrant work culture fosters teamwork and integrity, ensuring that every team member feels valued and recognised for their contributions. Join us in a role where your commitment to exceptional customer service is celebrated, and enjoy the unique advantages of working in a supportive environment dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Movement Specialist in Hounslow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Cordwallis. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to customer service and vehicle movement. Prepare your responses, focusing on your past experiences and how they align with the role. We want you to shine!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable for your interview. A smart appearance shows that you take the opportunity seriously and respect the company's standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Vehicle Movement Specialist in Hounslow
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your commitment to customer service in your application. We want to see how you put customers at the heart of what you do, so share examples of how you've gone the extra mile for clients in previous roles.
Be Clear and Concise:When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your experience and skills that relate to the Vehicle Movement Specialist role.
Tailor Your Application:Don’t just send a generic application! We love it when candidates tailor their applications to our job description. Make sure to mention your relevant experience and how it aligns with the responsibilities listed in the job ad.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Cordwallis Group
✨Know Your Stuff
Before the interview, make sure you understand the role of a Vehicle Movement Specialist inside out. Familiarise yourself with the key responsibilities like vehicle collection and delivery, and how to handle customer interactions. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about putting customers first, be ready to share examples of how you've delivered exceptional service in the past. Think of specific situations where you resolved complaints or went the extra mile for a customer. This will demonstrate your ability to handle difficult situations calmly and professionally.
✨Dress the Part
First impressions matter! Make sure you present yourself well by dressing appropriately for the interview. A smart appearance reflects professionalism and shows that you take the opportunity seriously. Plus, it aligns with the company's emphasis on maintaining a professional image.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the company culture, or opportunities for career development. It shows that you're engaged and thinking about how you can fit into their vision, which is something they value highly.
