At a Glance
- Tasks: Lead the host team and create unforgettable guest experiences in a vibrant restaurant.
- Company: Exciting new restaurant in Mayfair focused on exceptional food and hospitality.
- Benefits: Competitive salary, 28 days holiday, shared service charge, and team meals.
- Other info: Join a supportive team with ongoing training and exclusive discounts.
- Why this job: Shape the guest journey and enjoy career progression from day one.
- Qualifications: Experience in a host or guest relations leadership role with strong communication skills.
The predicted salary is between 28066 - 30000 £ per year.
Cordelia’s is an exceptional new 80-seater restaurant opening in the heart of Mayfair, built around exceptional produce, open-fire cooking and genuine hospitality. We’re creating a vibrant dining destination where great food, expertly crafted drinks and memorable guest experiences come together, and we’re looking for a passionate Head Host to join our opening team.
What You’ll Be Doing
- Leading the host team and managing guest arrivals
- Overseeing reservations and table allocations
- Delivering a seamless and welcoming guest experience
- Managing guest enquiries and special requests
- Working closely with management to maximise covers and guest satisfaction
- Serving as Guest Relations, you'll confidently handle guest feedback and complaints professionally and empathetically
What We’re Looking For
- Previous experience in a host or guest relations leadership role
- Excellent organisational and communication skills
- Experience using reservation systems
- Professional, confident and guest-focused approach
Why Join Us?
- Opportunity to shape the guest journey from day one
- Career progression opportunities
- Competitive salary and benefits
- Holidays: 28 days of annual leave inclusive of bank holidays
- Shared 15% Service Charge: Your dedication is recognised and rewarded
- Team Meals: Enjoy meals daily and refreshments
- Referral Bonuses: Help grow our team and earn rewards
- Employee Assistance Programme: Speak to qualified counsellor who can offer personal support for any practical or emotional challenges you may be facing
- Bright Exchange: Exclusive special offers and discounts across online marketplace across 100s of companies
- Bright HR: Supportive career progression and ongoing training with access to 100s of free CPD training courses
- Company pension scheme
- Uniforms provided and laundered where required
Please Note: You must have the right to work in the UK without corporate sponsorship.
Head Host / Lead Host - Mayfair, Central London employer: Cordelia’s Mayfair
At Cordelia’s, we pride ourselves on creating a vibrant and welcoming work environment where exceptional hospitality is at the heart of everything we do. As a Head Host in our new Mayfair restaurant, you will have the unique opportunity to shape the guest experience from the very beginning, with ample career progression opportunities and a competitive benefits package that includes generous annual leave, shared service charge, and ongoing training support. Join us to be part of a passionate team dedicated to delivering memorable dining experiences in one of London's most prestigious locations.
StudySmarter Expert Advice🤫
We think this is how you could land Head Host / Lead Host - Mayfair, Central London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Cordelia’s Mayfair. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Cordelia’s Mayfair
Don't be shy about reaching out to Cordelia’s Mayfair directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Head Host / Lead Host - Mayfair, Central London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Cordelia’s Mayfair and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Cordelia’s Mayfair
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
