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For Companies At a Glance
- Tasks: Lead daily café operations and ensure exceptional customer experiences.
- Company: Join CORD Café by Le Cordon Bleu, a high-end Parisian-style café.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Why this job: Be part of a passionate team delivering quality coffee and food.
- Qualifications: Experience in café management and strong leadership skills required.
- Other info: Exciting opportunity to work in a prestigious brand with a focus on quality.
The predicted salary is between 36000 - 60000 £ per year.
CORD Café by Le Cordon Bleu is a high-end, Parisian-style café, seeking a passionate, driven, and experienced Café Manager to lead our flagship venue on Fleet Street in Central London.
About the Role
The Café Manager plays a critical role in the success of CORD café, overseeing all aspects of daily operations. This position requires a hands-on leader who is passionate about artisan coffee, quality food, and delivering warm yet professional customer service. You will be responsible for ensuring exceptional guest experiences and maintaining the highest operational standards.
Reports to: CORD General Manager / CORD Manager
Key Responsibilities
- Manage the day-to-day operations of the café
- Ensure fast, friendly, and personalised service always
- Build strong relationships with customers to encourage loyalty and enhance the café’s reputation
- Consistently achieve very high guest satisfaction scores
- Maintain the highest standards of food and beverage quality at all times
- Work closely with chefs and bakers on seasonal promotions and new product launches
- Follow up the annual café events calendar on a monthly basis
- Recruit, train, and develop café service team members
- Deliver regular product knowledge and service training to the team
- Train staff on drinks preparation and the correct use of coffee equipment
- Liaise with vendors and suppliers, including managing purchase orders
- Maintain accurate daily, weekly, and monthly revenue and expense records
- Ensure full compliance with food safety, hygiene, and health & safety standards
- Support human resource objectives in collaboration with the General Manager
About You
- Proven experience as a Café Manager in an artisan or premium café environment (essential)
- Strong leadership skills with the ability to motivate and inspire teams
- Passion for quality coffee, food, and customer experience
- Excellent communication and organizational skills
- Strong commercial awareness and operational discipline
- Ability to lead by example in a fast-paced, high-standard environment
If this sounds like you and you’re excited about leading a world-class café under the Le Cordon Bleu brand, we would love to hear from you.
Cafe Manager in London employer: CORD by Le Cordon Bleu
Contact Detail:
CORD by Le Cordon Bleu Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the café industry. Attend local events, join online groups, or even pop into cafés and chat with managers. You never know who might have a lead on your dream Café Manager role!
✨Tip Number 2
Show off your passion! When you get the chance to meet potential employers, let your love for artisan coffee and quality food shine through. Share your ideas on enhancing customer experiences and how you can contribute to their café's success.
✨Tip Number 3
Prepare for interviews by researching the café’s menu and values. Be ready to discuss how your experience aligns with their mission. This shows you're genuinely interested and can hit the ground running as their new Café Manager.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for passionate individuals like you. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Cafe Manager in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for artisan coffee and quality food shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about leading a café that prioritises exceptional customer experiences.
Tailor Your CV: Make sure your CV highlights your relevant experience as a Café Manager. Focus on your leadership skills and any achievements in previous roles that demonstrate your ability to maintain high operational standards and guest satisfaction.
Be Personable: In your cover letter, don’t be afraid to show a bit of personality! We’re looking for someone who can build strong relationships with customers and inspire their team, so let us know what makes you unique and how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at CORD Café by Le Cordon Bleu!
How to prepare for a job interview at CORD by Le Cordon Bleu
✨Know Your Coffee
As a Café Manager, your passion for artisan coffee should shine through. Brush up on different coffee types, brewing methods, and the café's unique offerings. Being able to discuss these topics confidently will show your genuine interest and expertise.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Think about times when you motivated staff or improved service quality. This will demonstrate your ability to inspire and manage a team effectively.
✨Customer Experience Focus
Be ready to discuss how you would enhance customer experiences at the café. Share ideas on building relationships with customers and maintaining high satisfaction scores. This shows that you understand the importance of customer loyalty in a premium café environment.
✨Operational Excellence
Familiarise yourself with food safety, hygiene, and health & safety standards. Be prepared to talk about how you’ve maintained operational standards in past roles. This will highlight your attention to detail and commitment to quality.